Title: Office Support Specialist

State Role Title: Office Support Specialist

Hiring Range: 14.31

Pay Band: 2

Agency: VA School for the Deaf & Blind

Location: VA School for Deaf & Blind

Agency Website: https://www.vsdb.k12.va.us

Recruitment Type: General Public - G

Job Duties

The Virginia School for the Deaf and the Blind is seeking an Office Support Specialist to work with the Public Safety Department to provide dispatch services and support.
This is a part-time, wage position without benefits. Working hours are limited to 1500 hours per year.
Working hours are 7:00am – 2:00pm, Monday through Thursday or 2:00 PM – 9:00 PM Monday through Thursday.
Responsibilities include:
• Responsible for receiving calls/texts for service and communicating with appropriate emergency or service personnel by radio.
• Receive complaint, emergency, service and information calls/texts and communicate requests to Public Safety personnel as necessary.
• Record information within computer aided dispatch software (CAD).
• Relay information and requests from and to on duty officers, and other emergency service providers as necessary or required.
• Monitor fire alarms and notify appropriate personnel.
• Monitor CCTV and notify appropriate personnel to incidents.
• Monitor and activate crisis alarms/emergency mass notification system.
• Provide information and assistance to the general public, staff, students, and department personnel.
• Document and contact Facilities Management to report emergency maintenance problems.
• Directs citizens' inquiries and non-emergency calls/texts to the appropriate personnel.
• Check visitors/contractors in and out as necessary.
• Performs clerical duties as assigned.
• Performs duties under the direction of the Campus Security Sergeant.
• Perform other duties, responsibilities, and/or tasks as assigned.

Minimum Qualifications

Minimum Qualifications:
• High school diploma or General Education Development (GED) Certificate
• Certification in the National Incident Management System (NIMS) to levels required by the Crisis Management Plan. Candidates who do not hold this certification must satisfy this requirement within 180 days of employment.
• Valid Virginia driver’s license at the time of appointment (applicants with six demerits or more are ineligible).
• Must possess a current certification in both adult and child First Aid and CPR or agree to obtain certification following school policy.
• Prefer one year experience in a customer service environment.
• Prefer strong data entry skills.

Additional Considerations

Physical requirements:
• Ability to lift up to 25 pounds
• Ability to sit for extended periods of time
Note: A criminal history check will be required for final candidates.
Applications must be completed online at https://www.jobs.virginia.gov/home
VSDB is a tobacco free facility. For assistance call (540) 332-9069 or visit our website at www.vsdb.k12.va.us.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Jody Beelendorf

Phone: 540-332-9069

Email: jody.beelendorf@vsdbs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.