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Edgewood Tahoe Resort
Stateline, NV | Full Time
$31k-40k (estimate)
0 Months Ago
ExamOne, A Quest Diagnostics Company
Stateline, NV | Part Time
$33k-42k (estimate)
10 Months Ago
SERVPRO of Carson City/Douglas County/South Lake Tahoe
Stateline, NV | Full Time
$81k-112k (estimate)
1 Month Ago
Edgewood Tahoe Resort
Stateline, NV | Full Time
$38k-55k (estimate)
1 Month Ago
Concierge
$31k-40k (estimate)
Full Time 0 Months Ago
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Edgewood Tahoe Resort is Hiring a Concierge Near Stateline, NV

Position Summary:
As a Concierge at Edgewood Tahoe, you are in a position that is highly valued in creating lasing memories for our guests. You have the opportunity to explore your own creativity while making our guests visions come to life. You serve as the guest liaison for both hotel and non-hotel services. You assist with the front desk when needed. Know how to provide concise and accurate directions. Make reservations for all activities as outlined in our service manual for both on-premise and off-premise adventures such as booking dinner reservations, arranging transportation, rental of skis, obtaining event tickets etc. Use hotel contacts and businesses to fulfill any request a guest may have during the course of their stay. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.
Essential Functions:
  • Welcome customers upon entrance and confirm reservations.
  • Build rapport with customers and provide them with genuine guidance and support.
  • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements.
  • Understand guests’ needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
  • Arrange events, excursions, transportation etc. upon request from hotel guests.
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
  • Develop a strong knowledge of the hotel's facilities and services and of the surrounding community.
  • Provide guests with information about attractions, facilities, services, and activities in or outside the property.
  • Make guest reservations for transportation when requested.
  • Obtain necessary itinerary tickets.
  • Organize special functions as directed by management.
  • Arrange secretarial and other office services.
  • Process and deliver messages for guests.
  • Stay current and up to date with all hotel services as well as daily VIP requests and special events.
  • Provide support to management as required, in cases of emergency.
  • Project a professional manner with an emphasis on hospitality and guest service.
  • Coordinate guest requests for special services or equipment with the appropriate department.
  • Contact roomed guests periodically to ascertain any special needs.
  • Handle guest recovery and solve problem to the degree possible.
  • Other duties as assigned. Responsibilities and activities may change at any time with or without notice. 
Qualifications / Special Skills:
  • The ideal candidate is a seasoned and highly effective professional.
  • Proven experience as concierge retail role advantageous.
  • Proficiency in English.
  • Excellent communication skills.
  • Polite and confident with a great deal of patience. 
  • Ability in multitasking and time management. 
  • Aptitude in resolving issues with customer-focused orientation. 
  • Previous hotel-related experience desired.
  • Available to work varied shifts when needed, including weekends, holidays, and nights.
What Makes a Successful Edgewood Tahoe Team Member (Core Competencies):
  • Ethics, Integrity and Trust
  • Action Orientated
  • Approachability
  • Communication
  • Composure
  • Guest Focus
  • Position Knowledge
  • Professionalism/attitude
  • Teamwork
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demands
Sitting - 75-100%
Walking - 50-75%
Standing - Up to 25%
Climbing - 0%
Stoops, Kneel, Crouch, Crawl - Up to 25%
Use Hand to Finger or Feel - 75-100%
Pushing/Pulling - Up to 25%
Reaching with Hands and Arms Above/Below - 75-100%
Talk or Hear - 75-100%
Taste or Smell - Up to 25%
Repetitive Motions - 50-75%
Lifting 0-25 lbs - Up to 25%
Lifting 25-50 lbs - 0%
Lifting 50 lbs - 0%

Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

05/11/2023

EXPIRATION DATE

05/30/2024

Show more

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The job skills required for Concierge include Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.

If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

02/06/2022: Huntington, WV

Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

02/08/2022: Monroe, LA

Concierges provide excellent customer service to all hotel guests throughout their stay.

03/01/2022: Amarillo, TX

Concierges use customer service skills to anticipate and meet guests’ needs.

01/18/2022: South Bend, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

12/12/2021: Detroit, MI

A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

12/15/2021: Brownsville, TX

Step 3: View the best colleges and universities for Concierge.

Butler University
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