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Golden Nugget Las Vegas
Stateline, NV | Full Time
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Landry
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Front Desk Supervisor
$37k-52k (estimate)
Full Time 1 Week Ago
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Golden Nugget Las Vegas is Hiring a Front Desk Supervisor Near Stateline, NV

OverviewFront Desk Supervisor
The Front Desk supervisor is responsible for welcoming guests to the property and providing memorable service, and to oversee daily Front Office and Hotel operations to ensure guests receive a standard of superior service at the Golden Nugget.
Responsibilities
  • Perform all duties of a Guest Service Representative, VIP Reservationist, and PABX Attendant as well as knowledgeable of key control as needed
  • Assist in progressive training and discipline of all Guest Services staff
  • Interact effectively with all other departments, especially regarding accounting procedures
  • Receive guest complaints and ensure that they are satisfied and/or compensated; follow up with proper departments/employees involved
  • Attend any specialized or cross training deemed necessary by upper management
  • Assist Hotel Manager in writing/implementing new policies and procedures
  • Oversee daily occupancy levels to ensure the highest yield from rooms available
  • Perform other duties and responsibilities as requested
  • Inspect and monitor Hotel, including lobby, hotel rooms, and public areas
Qualifications
  • Professional appearance and demeanor
  • 2 years supervisory skills required
  • Minimum age requirement is 21
  • Exceptional customer relations skills, detail oriented, leadership, time management and organizational skills necessary, minimum 2 years hotel experience required
  • Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
  • Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
  • Ability to work efficiently, independently, and cohesively, consistently producing quality results
  • Computer literate in Microsoft Windows applications required (Outlook/Excel/Word)
  • Knowledge of Hotel Systems such as LMS
What We Offer You
  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. Pay RangeUSD $19.00 - USD $19.00 /Hr.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-52k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

06/30/2024

WEBSITE

ceocorcoran.com

HEADQUARTERS

Palm Beach, FL

SIZE

<25

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

12/30/2021: Dayton, OH

Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

02/05/2022: Bangor, ME

Step 3: View the best colleges and universities for Front Desk Supervisor.

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