As a field service technician in the Saint Louis, MO area you will travel daily to customer sites to install electron microscopes, provide hands on technical support, and perform routine maintenance, troubleshooting, and repair of electron microscopes for clients.
Field Service Responsibilities
Install new or modified electron microscopes at customer's facility to ensure full functionality according to specifications
Use your electronics skills to diagnose and repair electron microscopes within the territory
Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem
Communicate with clients, vendors, supervisors and any other persons or organizations with whom interaction is required to accomplish work
Resolve problems with affected instrument or prepare a report of findings and recommendations
Consistently exercise discretion and independent judgment in resolving problems
Complete and submit field service reports and weekly expense reports
Field Service Requirements
An Associate’s degree in engineering and/or science; plus 6 months electronics or related experience and/or training; or an equivalent combination of education and experience
Excellent customer service skills
Hands-on technical experience with installation and repair of equipment
Knowledge of and ability to apply analog, digital, and RF electronics
A basic understanding of troubleshooting techniques and approaches
A valid driver's license and passport are required
Up to 30% overnight travel is anticipated
JEOL offers
Competitive salaries and a comprehensive benefits package
401K plan with a match
Company car
Opportunities for advancement
About JEOLSince 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products.
We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.
How to Apply
If you have the desire to work in an industry where your work contributes to progress in science and society, please complete an online application at http://ww.jeolusa.com/careers
JEOL USA, Inc. is an Affirmative Action/ Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Applications from minorities, females, protected veterans, and individuals with disabilities are strongly encouraged.
EOE/Minorities/Females/Vet/Disabled