Job Overview:

Qualifications:

• Graduate of an accredited school of nursing: ASN, BSN, MSN, or diploma
• Current RN license, in good standing with the State of Alabama
• Minimum of one (1) year nursing experience preferred, pediatric experience required
• Must have cultural sensitivity and ability to work with diversity
• Must understand the importance of maintaining confidentiality; must maintain confidentiality under HIPPA standards

Skills:

• Ability to work well with others, function well under pressure, and function independently
• Ability to apply sound judgment with clinical skills to ensure optimal patient care
• Ability to react calmly and effectively in emergency situations
• Ability to establish and maintain effective working relationship with patients, clinical staff, co-workers and the public
• Detail oriented and maintains an orderly work area
• A self-starter, motivated to complete additional duties when time allows

Duties and Responsibilities:

Clinical Resource for Staff:

• Creates a customer/patient friendly environment, using customer service skills and cultural sensitivity
• Assists in orienting and training new staff as directed. Seeks opportunities to improve or enhance nursing and leadership skills
• Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate and when necessary. Serves as clinical resource and professional role model for teammates
• Performs and delegates a variety of tasks to coordinate patient care
• Aware of coding and reimbursement issues
• Participates in staff planning, in-service, and other meetings as needed
• Monitor patient flow in the clinic; ensure that patients received all recommended services in a timely manner. Assist clinical staff with such flow and services when necessary.
• Administers medications and vaccinations and performs medical and nursing procedures as ordered with the scope of practice
• Provides complete patient assessment, including vital signs and pre-examination procedures and documents in patients records appropriately
• Knowledge of OSHA and HIPAA guidelines and ensures clinical staff is in regulatory compliance with both

Triage Coordination:

• Monitors and responds to triage calls in person and/or on the nurse phone line
• Utilize standing orders and triage protocols appropriately to evaluate and assess patient’s health care needs based on patient’s signs and symptoms
• Talks directly to parents/patients on telephone, determining urgency of patient’s needs based on brief assessment and on familiarity with patient’s condition and/or history, using such information to give advice on home care, schedule patient for appointment with medical provider, or send to emergency room when necessary
• Obtains appropriate input and direction from medical providers as needed to determine best clinical course of action and recommendations for specific patient health care needs
• Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response
• Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness, as well as improve health care outcomes of patients/callers and their access to appropriate health care
• Manage prescription refills per protocol
• Performs and delegates a variety of tasks to coordinate patient care
• Communicates appropriately and tactfully with staff, parents, patients, visitors, and community
• Reduce conflict and increase patient satisfaction whenever possible through timely response to calls

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Medical specialties:

• Pediatrics

Physical setting:

• Clinic

Standard shift:

• Day shift

Supplemental pay types:

• Yearly bonus

Supplemental schedule:

• Extended hours

Weekly schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Nursing: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• RN (Preferred)

Ability to Commute:

• Springville, AL 35146 (Required)

Work Location: In person