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ob Summary:
The Front Desk Receptionist plays a crucial role in ensuring the smooth operation of our medical office by providing exceptional customer service to patients, visitors, and staff. They are responsible for managing the front desk activities, including greeting patients, scheduling appointments, answering phone calls, verifying insurance information, and handling administrative tasks as needed. The ideal candidate should have excellent communication and organizational skills, be detail-oriented, and have a strong ability to multitask in a fast-paced environment.
Responsibilities:
1. Greet patients and visitors in a courteous and professional manner.
2. Manage incoming calls and inquiries, redirecting them as necessary.
3. Schedule appointments for patients, ensuring accuracy and efficiency.
4. Maintain patient records and ensure confidentiality of all sensitive information.
5. Assist with patient registration and check-in process.
6. Handle incoming and outgoing mail and emails.
7. Maintain cleanliness and organization of the front desk area.
8. Assist with administrative tasks such as filing, scanning, and data entry.
9. Collaborate with other staff members to ensure smooth workflow and patient satisfaction.
10. Adhere to all office policies and procedures, including HIPAA regulations.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a medical office or customer service role preferred.
- Proficiency in computer skills, including MS Office (Word, Excel, Outlook).
- Bilingual (English/Spanish)
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to maintain confidentiality and professionalism at all times.
- Familiarity with medical terminology and insurance procedures is a plus.
Job Types: Full-time, Part-time
Pay: $17.32 - $20.86 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Part Time | Full Time
$32k-40k (estimate)
05/25/2024
09/21/2024
hopeneurology.com
Ste G Knoxville, TN
<25
The job skills required for Front Desk Receptionist include Customer Service, Confidentiality, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist. You can explore the career advancement for a Front Desk Receptionist below and select your interested title to get hiring information.
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