Come join the Security Team at Mercy Medical Center, part of Trinity Health Of New England! We are a member of the nationwide Trinity Health family, bringing compassionate care to our communities.

Position Purpose:

The Security Sergeant Is responsible for the day-to-day operations and performance of the Security Officers. Provides necessary training and orientation to Hospital and contract colleagues in safety and security matters. Conducts necessary inspection, writes reports, and alerts the Security Captain-Manager of areas or issues that need attention. Assures compliance with Hospital and regulatory policies and procedures.

What you will do:

• Supervises activities of subordinate personnel engaged in providing safety and security of all persons and property for patients, visitors, and colleagues. Routinely inspects and responds appropriately so the facilities and grounds are safe for all patients, visitors, and colleagues.
• Monitors all in-house and contract security personnel for the standards of appearance, deportment, training, and performance and takes appropriate steps to ensure compliance with standards laid down in the Hospital's policies, procedures, directives, and the contractor’s written Standard Operating Procedure and contract.
• Assures implementation of Hospital-wide Security and Safety program. Recommends changes to policies and procedures as necessary to increase safety and to ensure compliance with regulations established by outside agencies.
• As directed by manager, interviews, recommends new hires, and trains hospital or contracted colleagues as necessary. Assists with evaluating and evaluates the performance of the contract and non-contracted colleagues. As guided by the Security Captain-Manager, takes appropriate steps to make sure the contractor is adhering to the agreed-on terms and conditions of the contract.
• Investigates incidents to obtain related evidence necessary to provide documentation for Senior Management and other agencies. Develops recommendations pertaining to the incident for the improvement of the security program.

Minimum Qualifications:

• High school diploma or equivalent required.
• One (1) to three (3) years of previous healthcare security experience in a related setting.
• Knowledge of PC based applications in a Windows environment.
• Excellent customer services skills.
• Ability to think and act quickly to de-escalate hostile situations.
• Must obtain certification of Crisis Prevention Institute within one (1) year of employment.

Position Highlights and Benefits

• Full-Time 40 Hours - Night Shift
• Our Mission and Core Values
• Great Benefits and Health Insurance Coverage - Starting Day 1
• Career growth and advancement potential
• Award-winning Patient Access Department

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.