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Senior Business Analyst
LABUR Sparks, MD
$98k-119k (estimate)
Full Time | Business Services 2 Days Ago
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LABUR is Hiring a Senior Business Analyst Near Sparks, MD

SummaryOur client is seeking a Healthcare Business Analyst with robust project management capabilities to join their team. The role entails leveraging expertise in ServiceNow, particularly in Field Service Management (FSM), along with experience in Revenue Cycle Management (RCM) and Customer Relationship Management (CRM) within the healthcare domain. Effective communication and a keen business acumen are key attributes for success in this position.
Responsibilities
  • Conduct comprehensive business analysis to identify requirements, assess processes, and recommend enhancements in Revenue Cycle Management (RCM) and Customer Relationship Management (CRM).
  • Serve as a project manager for ServiceNow implementations, enhancements, and integrations, ensuring timely delivery and stakeholder satisfaction.
  • Collaborate with cross-functional teams, including IT, operations, and business units, to gather requirements, define project scope, and develop project plans.
  • Configure and customize the ServiceNow platform, particularly Field Service Management (FSM), to align with business needs and streamline workflows.
  • Provide subject matter expertise in healthcare operations and technology, offering guidance on best practices and solutions for process optimization and efficiency.
  • Effectively communicate project status, risks, and issues to stakeholders, and escalate as necessary to ensure successful project outcomes.
Qualifications
  • Bachelor's degree in Business Administration, Information Technology, Healthcare Management, or a related field.
  • Proven experience as a Business Analyst with a strong project management skillset, preferably in the healthcare industry.
  • Proficiency in the ServiceNow platform, with specific expertise in Field Service Management (FSM) preferred.
  • Solid understanding of Revenue Cycle Management (RCM) processes and Customer Relationship Management (CRM) principles.
  • Exceptional communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
  • High level of business intelligence and analytical capabilities, with a strategic mindset for problem-solving.
  • Ability to thrive in a fast-paced environment, managing multiple priorities effectively.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$98k-119k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

06/22/2024

WEBSITE

labur.com

HEADQUARTERS

NORTH FALMOUTH, MA

SIZE

50 - 100

FOUNDED

2008

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About LABUR

Founded in 2008, LABUR was established to be a trusted advisor to senior leaders in need of consultative IT services and solutions, project consulting and executive search. Through one body of work and relationship at a time, LABUR has proven to be the partner of choice to todays top technologists and Fortune 500 firms, helping to solve complex enterprise-wide challenges through vision, execution and strategy. In addition to domain expertise, LABUR is most known for the quality and depth of our relationships and service. Our unrelenting dedication and emphasis on the human and behavioral analy ... sis of the partners we are in business with is part of our DNA and can be felt at every level and in every engagement. The subject matter experts and advisors found leading LABUR projects have an advanced level of emotional intelligence and professionalism. Like all of us representing the LABUR brand, they hold themselves accountable to a higher standard of work and expectation. This personal level of accountability is evident in every decision and deliverable, and ensures project success. Like us, our solutions dont quit; and we are committed to making a lasting impression, and imparting a legacy of realized results with every connection we make and every project we manage. Proudly, the level of care and attention we put into our work has been acknowledged by listings and awards that mean a great deal to us, including: Inc. Magazines Inc. 5000 list, Boston Business Journals Pacesetters list, and Staffing Industry Analysts Best Staffing Firm to Temp For and Best Staffing Firm to Work For lists, to name a few. More
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