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Vibe Credit Union
Southfield, MI | Full Time
$34k-42k (estimate)
11 Months Ago
Lead teller
Vibe Credit Union Southfield, MI
$34k-42k (estimate)
Full Time | Banking 11 Months Ago
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Vibe Credit Union is Hiring a Lead teller Near Southfield, MI

Are you looking for a new opportunity? How does a job with fully paid medical and dental insurance sound? What about a 9% company contribution going into your 401(k)?

We are looking for a Lead Teller at our County Campus Branch. If that sounds like something you would be interested in, then please read on.

Our Mission Statement We are here to improve our members' financial lives. As one team, we serve our members and the community.

Our vision is to be the financial institution that people choose first and use the most.

Our Core Values At Vibe, we are committed to these values to make it the very best for our members and our employees :

  • We do what we say
  • We are kind and respectful of everyone's unique situation
  • We celebrate our victories
  • We learn, grow, and embrace change.

Position Purpose Assist Teller staff in a lead capacity while serving members and completing account transactions accurately while enhancing our members' financial lives by offering appropriate product and services.

Essential Duties

  • Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
  • Process mail and night drop transactions.
  • Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
  • Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
  • Promote, educate and cross-sell credit union services.
  • Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
  • Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
  • Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
  • Must be willing to assist at other branch locations, when needed.
  • Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).

Must possess effective knowledge of Vibe Credit Union's products and services.

  • Assumes responsibility for establishing and maintaining effective, professional, business relations with members and co-workers.
  • Maintains privacy of member account information.
  • Completes all required reports and daily assigned responsibilities.
  • Attends meetings as required.
  • Ensures that work area is clean, secure and well maintained.
  • Supports the teller area by assisting the staff with question and concerns with processing member transactions.
  • Investigates and assists resolving teller out-of-balance conditions.
  • Responsible for cash operations including; opening / closing, balancing of ATM, vault, dispenser, recyclers, coin machine and ensuring compliance with internal controls and the completion of audits.
  • Assist Branch Manager with performance suggestions, coaching and development improvement.
  • Assumes responsibility and performs other special assignments as needed.

Education and / or Experience

  • Previous Teller experience; minimum of 6 months preferred
  • High School graduate or equivalent

Skills / Abilities

  • Strong customer service and sales skills.
  • Ability to multi-task and work well under pressure.
  • Good communication skills, professional appearance and a positive attitude.
  • Possess good analytical skills.
  • Possess leadership skills.
  • Ability to efficiently operate a windows-based PC and business equipment.

Physical Requirements for this Position These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Lead Teller position.

Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position.

While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Vibe Credit Union is proud to be an Equal Opportunity Employer-Minorities / Women / Disabled / Veterans / Sexual Orientation / Gender Identity, committed to workplace diversity ed / Veterans / Sexual Orientation / Gender Identity, committed to workplace diversity

Job Posted by ApplicantPro

Last updated : 2024-06-05

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$34k-42k (estimate)

POST DATE

07/25/2023

EXPIRATION DATE

09/06/2024

WEBSITE

vibecreditunion.com

HEADQUARTERS

OXFORD, MI

SIZE

25 - 50

FOUNDED

1936

CEO

DAVID RATLIFF

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Vibe Credit Union

Our name, Vibe, invokes a feeling of exactly how different we are from other financial institutions. Our members experience an Amazing Service Connection. This connection, shines in our award winning customer satisfaction rating. Our balance of fast, remote services and an engaged team sets us apart and assures that our members have the right financial solutions at every adventure and stage of life. We offer Mobile and Online Banking, complete with Express and Remote Lending and, of course, low rates and amazing member benefitseverything you expect of a credit union and more. We never stop imp ... roving; 2018 will bring new exciting offerings in technology and services to Vibe members. Founded in 1936, we are a full-service financial institution serving over 32,000 members. We welcome everyone in the Lower Peninsula to experience a truly unique way to bank at our Michigan locations in Berkley, Birmingham, Canton, Livonia, Novi, Royal Oak, South Lyon, Southfield, and Sterling Heights. More
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The job skills required for Lead teller include Customer Service, Communication Skills, Problem Solving, Product Knowledge, Cash Handling, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead teller. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Lead teller positions, which can be used as a reference in future career path planning. As a Lead teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead teller. You can explore the career advancement for a Lead teller below and select your interested title to get hiring information.

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If you are interested in becoming a Lead Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Teller for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Lead Teller job description and responsibilities

A lead teller oversees the bank teller staff to ensure customers receive friendly and efficient service.

01/14/2022: Norwich, CT

Lead Teller efficiently processing financial transactions and assisting customers, refer customers to banker when opportunity arises.

02/13/2022: Chattanooga, TN

Lead tellers must be able to manage multiple tasks at once while maintaining an eye on the big picture.

03/06/2022: Paramus, NJ

They may also be responsible for the training of new tellers and the supervision of tellers on their shift.

03/04/2022: Rochester, NY

Trained and coached other team member bank tellers with product knowledge, referrals, and ensured they met their performance goals.

03/15/2022: Milwaukee, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Lead Teller jobs

View more details on Lead Teller salaries across the United States.

01/11/2022: Stamford, CT

Leads tellers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.

03/05/2022: Rock Island, IL

Add any relevant awards or achievements.

03/13/2022: Greenville, SC

Volunteer for more responsibility.

02/28/2022: Gainesville, FL

Good and accurate cash handling skills will help lead tellers to be successful.

03/27/2022: Raleigh, NC

Step 3: View the best colleges and universities for Lead Teller.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College