Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support.

Our team of more than , employees speak languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

Compensation for this role pays up to Compensation will vary based on qualifications, skills, experience, and geographic location.

The salary range may vary if you reside in a different location or state than the location posted.

• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program :

Transitional Aged Youth

Position Summary

Responsible for providing employment preparation and job search skills training as well as job coaching to adults with psychiatric disabilities at off-site employment locations and program facilities.

Performs any or all of the duties of a Case Manager.

Essential Duties and Responsibilities

• Collaborates with Case Managers, Therapists, Team Leaders and Program Directors in assigned programs to facilitate the identification of consumers who are interested in and would benefit from employment services.
• Engages consumers and assess consumers’ work readiness. Assists consumers with identifying barriers they may have to obtaining employment in the community.
• Collaborates with the consumer, the consumer’s Case Manager, and other team members to develop and implement an employment plan that addresses overcoming the consumer’s barriers to employment.
• Assists / coaches consumers in the development of job search skills, transportation arrangements, resume preparation, interviewing techniques and job retention skills.
• Facilitates Employee Empowerment Group and Job Seeking Skills Group on a weekly basis.
• Collaborates with the Job Developer in identifying potential consumers’ employment sites.
• When appropriate, visits work site, observes actual work in progress and prepares analysis of work environment, job requirements and specific job tasks.
• Conducts groups in conjunction with program staff to reinforce positive work behaviors.
• Monitors all assigned employment placements at least semi-monthly with the approval of the employee and the employer; provides oversight and ongoing job support on and / or away from the job site.
• Provides ongoing support and job retention services to consumers who choose not to disclose their disability to their employer at non-worksite locations at the program or in the community.
• Maintains ongoing liaison with employers and supervisors, obtaining feedback regarding consumer performance; assists in resolving problems quickly and efficiently.
• Accompanies consumers to job fairs, interviews, work sites, etc. as needed.
• Keeps program staff informed about member performance and support needs and follows up to assure all issues are addressed.
• Maintains Department of Rehabilitation (DOR) documentation and charts and DMH documentation as required.
• Assesses consumers need for Department of Rehabilitation services and refers consumers to DOR when appropriate.
• Consults with the DOR counselors providing feedback and participating in developing employment plans as appropriate, including bi-weekly meetings.
• Works with Supervisor of Employment Services to meet DOR contract requirements.
• Performing any or all of the duties of a Case Manager, as needed.
• Maintains a caseload of consumers who have employment-focused goals and may have other mental health service or case management needs.
• Assists consumers to understand and overcome social and emotional problems as they relate to the work environment.
• Attends meetings as assigned, including monthly cross program employment meetings, service team meetings and staff meetings.
• Promotes the Clinics to the employers in order to increase opportunities for member.
• Develops and maintains accurate, complete and timely documentation of services provided to consumers; ensures compliance with Clinics policies and procedures, contract compliance, state licensing and other requirements;

enters information in member records, gathers data and may prepares reports on for management use and decision-making.

• Develops and maintains skills in the employment field through seminars, workshops or other forms of training / education.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned.

Experience / Requirements

• Bachelors Degree in Rehabilitation Counseling or other related field preferred.
• Minimum three () years experience providing employment services for the mentally ill or demonstrated ability.
• Certificate in the Mental Health Worker Course highly preferred.
• Experience in coaching of individuals in supported employment.
• Demonstrated skills working effectively with the homeless and dually diagnosed population.
• Prior experience working in case-management, with the homeless or with individuals having chronic mental illness or similar work.
• General computer skills including Microsoft Office Software.
• Effective organization skills and ability to work with minimal supervision.
• Ability to work effectively as a team player.
• A working knowledge of the Psychosocial Rehabilitation model.
• Basic knowledge of public policies relative to member population and associated programs.
• Ability to demonstrate advocacy skills when appropriate.
• Effective verbal and written communication skills, bi-lingual skills in Spanish / English preferred.
• Ability to be flexible and work in a changing environment.
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.
• Required to obtain First Aid and CPR certification within first six months of employment and Non-Violence Intervention certification within first year of employment with Portals.

First Aid and CPR certification must be maintained throughout employment with Portals.

• Ability to work effectively with diverse member population and amongst a diverse staff.
• Ability to work a flexible schedule as needed to fulfill program needs which may include weekends, evening, and holidays.

Physical Requirements

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and / or documentation in manual or electronic format.

The employee must regularly lift and / or move up to pounds and occasionally move or lift up to pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance (a) and San Francisco Police Code, Article . Section .

Last updated : 2024-05-24