As a treatment plan coordinator with Calderon Dental, you’ll have the support you need to reach your career goals. From best-in-class learning and development programs, our commitment of promoting from within, and a competitive salary and benefits package, you’ll have opportunities to not only expand your career, but your life.

When you join Calderon Dental, you will participate in an extensive, ten-week training program, where you’ll gain business and leadership knowledge designed to help you become successful. And the opportunity doesn’t end there. Our commitment to continuous development and promoting from within means your career path is limitless.

Calderon Dental is on a mission to give America a healthy mouth. Treatment plan coordinators that join Calderon Dental live that mission every day by supporting the non-clinical needs of your practice’s patients and dental professionals. With Calderon Dental, not only can you maximize your career potential, but you can make a real difference in the lives of your patients.

• Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, revenue, profitability, non-clinical team selection, performance, development and other business related functions as delegated by direct supervisors. They are responsible for assisting patients to complete Doctor prescribed treatment plans thereby helping patients get the care they need and fulfilling our mission to give America a healthy mouth.
• Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards.
• Executes patient consults to ensure patients understand Doctor prescribed treatment plans; conducts patient chart audits, performs handoffs, conducts consults according to company policies, enters and updates patient treatment plans at the direction of the treating Doctor using the company operational system, and follows-up with patients during subsequent visits to schedule open treatment.
• Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing; follows-up with the patient during subsequent patient visits to review completed treatment and schedule appointments for open treatment.
• 2-5 years experience in a sales or retail environment, some combination of management and sales preferred.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Competitive spirit with a strong desire to succeed, exceed goals, and maximize opportunities.
• Demonstrates the ability to solve common problems and to provide immediate solutions.
• Excellent organizational skills to effectively handle multiple tasks.
• High School Diploma or equivalent.

Calderon Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Calderon Dental Management, Inc., a dental support organization

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• How would you ensure that every single patient through our doors has an excellent experience?

Experience:

• Sales: 1 year (Preferred)

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• South Lebanon, OH 45065: Relocate before starting work (Required)

Work Location: In person