The Town of South Hadley’s Council on Aging Department seeks applicants to fill a grant-funded position for a part-time Technology Instructor (5hr/wk). The incumbent will be responsible for teaching seniors how to utilize various technologies.

Summary of Responsibilities:

• Plan, develop, and implement lessons for basic computer, keyboard, and internet skills to seniors for devices including Apple and non-Apple tablets, smartphones, and laptops.
• Orient and coach older adults on use of social media platforms in order to maximize their social benefit and enhance social connectivity for isolated older adults.
• Assist seniors with connecting to technological principles in the real world including, but not limited to, installing apps, online shopping, video conferencing for personal and medical use, email, web surfing, and understanding how to seek out specific information on the internet and on social media.
• Teach internet safety including personal responsibility for technology use.
• Present materials using a large screen for participants to be able to follow along, as well as producing relevant handout materials as needed.
• Support the goals, philosophy, and mission of the South Hadley Council on Aging.
• Ability to establish and maintain effective working relationships with seniors, students, and colleagues.

Recommended Minimum Qualifications:

The following requirements may be substituted by and equivalent combination of education, training, and experience which provides the necessary knowledge, skills, and abilities required to perform the job:

• Two years’ experience in providing technology training, support, or instruction to older adults; High School degree or equivalent; Associate’s Degree in Computer Technology or related area of study is desirable.
• Must have access to reliable transportation to be able to travel to other in-town locations as necessary.
• Fundamental understanding of computer hardware, software, basic operating systems, various mobile devises and basic functions, video calling software, messaging apps, internet, wireless and Bluetooth technology, online entertainment and streaming services.
• Awareness of online security risks and best practices for safe browsing, and the ability to educate vulnerable users on safe internet communication, social media usage and online privacy practices.
• Maintain a professional and approachable demeanor at all times and strong customer service and effectively and tactfully with the public and older adults
• Ability to break down complex technological concepts into simple, understandable terms, and to adapt teaching style to accommodate different learning paces and preferences.
• Ability to deliver engaging and informative presentations, and in adapting content and style to suit target audience needs and interests
• Capacity to work collaboratively with other departments to develop programs and topics based on community need and that integrate technology education with other services offered through town
• Commitment to fostering diversity, equity, and inclusion in all aspects of work.

Status and Compensation:

This is a grant-funded position with opportunity to renew. Continued employment is contingent upon award and availability of funding. This is a FLSA non-exempt, non-union, non-benefited position, five hours per week with days and hours negotiable. Hourly rate is up to $25 per hour DOQ

Visit https://www.southhadley.org/Jobs to complete the online application and upload a cover letter and resume. Applicants will be reviewed on a rolling basis; position will remain open until filled.

The Town of South Hadley is an Affirmative Action/Equal Opportunity Employer.

Job Type: Part-time

Pay: Up to $25.00 per hour

Schedule:

• Monday to Friday

Work Location: In person