Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

In the AI Services group we create solutions by applying our experience in workflow development, system integrations, and infrastructure deployment. Our products leverage cutting edge machine learning capabilities to enable our customers to focus on providing faster responses, safer outcomes, and greater transparency. You will join a talented engineering organization with a track record of delivering meaningful and impactful solutions.

Job Description

The ViQi Virtual Partner team is looking for a software engineering manager to lead the development of automated workflows leveraging chatbot technologies. Our area of work is to enable fast, accurate, and natural communication between human operators and their underlying information in real-time systems.

This position is fully remote, operating on Eastern Time and collaborating with engineers across different US and international time zones. Travel is required!

Responsibilities and Expectations

• Lead and mentor software engineers.

• Provide architectural oversight, design, and implement automated workflows using chatbot technologies.

• Foster a high-performance culture, ensuring effective team collaboration.

• Ensure the timely and successful delivery of software services.

• Collaborate closely with product ownership, design, QA, cloud/dev ops.

• Promote best practices in software architecture, coding standards, and quality assurance.

• Communicate project status, risks, and achievements.

Requirement:

• 2 years of engineering management experience with strong leadership and organizational skills.

• 5 years of software engineering experience, working with C# and Python.

• Expert knowledge of software design and best practices for full development life cycle, including coding standards, code reviews, source control management, build processes, testing methodology, security, and audit/monitoring requirements.

• Expert knowledge of containerized infrastructure (Docker, Kubernetes) and serverless infrastructure (e.g. AWS Lambda).

• Familiarity with cloud-based providers and configuration: Azure, AWS, GC.

• Excellent written and oral communication skills.

Desired Skills:

• Experience leveraging chatbot technologies, e.g. AWS LexBot, GCP Dialogflow, Voiceflow, etc.

• Familiarity with Machine Learning operations lifecycle. 

• Strong analytical skills capable of evaluating ideas, assessing risks, and controlling feature scope.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Note: Candidate must reside in the United States East Coast.

#LI-MP2
#LI-REMOTE

Basic Requirements

• Bachelors degree with 5 software engineering and cloud platform experience

• AND 2 years of technical lead or people management experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.