North Country HealthCare is transforming healthcare for rural Arizona as a Primary Care, Federally Qualified Teaching Health Center. We provide Family Medicine, Pediatrics, Obstetrics/Gynecology, Dental, Physical Therapy, and Behavioral Health services to the under-served population throughout northern Arizona. We believe in practicing integrative care in an inclusive culture. We treat some of the most vulnerable rural populations in the United States while supporting North Country's mission. We are proud of our Family Medicine Physician Residency, our medical education programs, and our passionate team.
Description
This is an exciting opportunity to make a meaningful impact on the lives of our patients by ensuring they receive the specialized care they need. As a Referral Coordinator, you will work closely with our healthcare providers and insurance companies to coordinate and manage patient referrals, ensuring a smooth and efficient process. Your attention to detail and excellent communication skills will play a vital role in ensuring our patients receive the necessary care in a timely manner.
Duties

• Coordinates referrals to external medical providers.
• Obtains authorizations from various insurance companies according to their plan requirements.
• Tracking and following to close the loop making sure patients have seen referred provider.
• Maintains documentation and logs of patient referrals.
• Communicates status of patient referrals to the medical staff and the patient.
• Provides backup for clerical and or medical staff as needed.

Qualifications

• High school diploma
• 12 to 18 months prior related experience
• Bilingual English/Spanish preferred
• Working knowledge of:
  • Medical terminology
  • HIPAA
  • Phone based work
  • Referrals
  • Medical records
  • Medical insurance

Benefits

• No nights or weekends
• Earn up to 7 weeks paid time off to cover holidays, personal, and sick time. Accrual starts Day 1.
• Student Loan Repayment/Tuition Reimbursement Program
• Medical insurance for as little as $5 per paycheck
• Dental, Vision, 401k matching, Employee Assistance Program
• Professional development and career growth opportunities

Compensation
Starting at $15.43 DOE
North Country HealthCare is a VEVRAA Federal Contractor and Equal Opportunity Employer