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Customer Data Specialist
Budderfly Shelton, CT
$45k-57k (estimate)
Full Time | Scientific Services Just Posted
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Budderfly is Hiring a Customer Data Specialist Near Shelton, CT

Saving the World! Help Wanted…Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.
Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America's Fastest-Growing Private Companies list.We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!
We are seeking a motivated individual to join our Incentive Management team as a Customer Data Specialist. In this position, the successful applicant will be responsible for working directly with new accounts who have signed up for Budderfly services, reviewing and updating contracts and related documentation as well as working with our internal team on Utility Invoice management and issue resolution. This is an excellent opportunity for the right individual to join an established organization that is experiencing significant growth.
Responsibilities:
  • Work with customers and utilities to ensure all relevant usage data is collected to set up a customer baseline
  • Follow-up on open items including missing invoices and related paperwork
  • Work with the billing team to collect missing utility invoices for all accounts to ensure Budderfly billing accuracy
  • Work with onboarding and sales teams as needed to complete required supporting documentation.
  • Understand Budderfly program and be able to answer potential customers' questions and concerns.
  • Identify ways to improve processes and work with team to implement those.
  • Manage all tickets related to our utility data management working with utilities, data partners and our billing team.
Qualifications:
  • Problem solving skills is a number one priority.
  • Good customer service skills and the ability to work well with others a must
  • Proficient in MS Office, especially Excel
  • Ability to be flexible as we grow and change
Salary Range: $60,000 - $65,000 / annual based on factors including level of experience, skill set, qualifications, and location. Job Location: Shelton, Connecticut (company headquarters) Hybrid Compensation$60,000—$65,000 USD
Compensation is based on factors including level of experience, skillset, qualifications, and location.
What We Offer:
  • Career advancement opportunities in a fast-growing, supportive company environment
  • Competitive pay
  • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.
Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$45k-57k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

07/03/2024

WEBSITE

budderfly.com

HEADQUARTERS

SHELTON, CT

SIZE

50 - 100

FOUNDED

2018

CEO

AL SUBBLOIE

REVENUE

$10M - $50M

INDUSTRY

Scientific Services

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About Budderfly

Budderfly is disrupting the energy industry by leading the digital transformation of energy consumption through its unique Energy-as-a-Service model. With no cost to its clients, Budderfly implements proprietary energy intelligence software, energy efficient technology upgrades that span more than 25 savings categories, and IoT devices that meter, control, and optimize energy usage at the point of consumption within each facility across the enterprise. Budderflys ongoing services and proactive maintenance ensure that a buildings energy infrastructure never becomes outdated. The result is signi ... ficant, immediate and progressive energy expense savings, upgraded facilities, and a reduced carbon footprint for its client facilities. More
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