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Description
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.
This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations.
The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.
Depth & Scope :
Education & Experience :
Customer Accountabilities :
empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels
particularly, this role helps ensure that the lobby and frontline meet internal / external policies and / or regulatory requirements
Shareholder Accountabilities :
Operational Accountability
Advice Accountability :
Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and / or advice-giving service;
supports service and advice strategies and tactics to improve the overall Customer experience
Employee / Team Accountabilities :
OCC Language :
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.
36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.
S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007
S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007
Satisfactory results on a criminal background check and a credit report check, and statements / certification from job applicant regarding administrative, civil, and / or criminal findings by any government agency / authority, are required by federal law for this position
Physical Requirements :
Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are :
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.
Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.
More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.
We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.
As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.
Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.
Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.
As an organization, we keep growing and so will you.
Our Total Rewards Package
Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Additional Information :
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at .
Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Last updated : 2024-05-30
Full Time
$37k-49k (estimate)
06/01/2024
08/01/2024
www.td.com
Cherry Hill, New Jersey
Lea Santiago
The job skills required for Store supervisor include Customer Service, Coaching, Leadership, Scheduling, Onboarding, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Store supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Store supervisor positions, which can be used as a reference in future career path planning. As a Store supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Store supervisor. You can explore the career advancement for a Store supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Store Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Supervisor job description and responsibilities
Coordinates production needs to maintain adequate supplies to meet store needs.
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Maintain high store standards and conditions and foster a positive environment.
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Provides leadership that drives total store results with specific ownership of an assigned merchandise category.
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Retail Store Supervisors ensure the smooth running of their stores each day.
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The Store Supervisors builds quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Supervisor jobs
Additional work of the retail supervisor may very much depend on employer.
12/25/2021: San Bernardino, CA
The store supervisor job really entails supervising and managing the retail clerks.
12/30/2021: Dothan, AL
There are a number of things the retail supervisor might do on a regular basis.
02/01/2022: Waco, TX
When possible, take opportunities to conduct that training prior to getting supervisor jobs.
03/19/2022: Fresno, CA
Ability to connect with the customer in the store.
03/08/2022: Frankfort, KY
Step 3: View the best colleges and universities for Store Supervisor.