10 Jobs in Seattle, WA
UDR - Opening Doors to your future is Hiring a Resident Service Specialist Near Seattle, WA
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist - Temporary (3-6 months) to join our team at The Kennedy Building/Lightbox, our exclusive apartment communities in Seattle, WA!Schedule: Tuesday-Saturday 9:00AM-6:00PMCompensation: $23.00/HR - $25.00/HREssential Job FunctionsCustomer Service Administration
- Guide walk-in traffic and minimize the wait time.
- Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
- Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
- Organize incoming packages systematically and distribute as needed.
- Work closely with the Business Manager, Centralized Admin, Centralized Sales and
- Renewal teams to ensure leasing and renewal goals are met.
- Utilize CRM to effectively manage resident relations, service requests and resident communications.
- Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
- Walk through all amenities daily to ensure they are stocked and in good condition.
- Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed.
- Provide superior customer service to internal and external customers.
- Interact with walk-in prospects by showing the property if needed and answering questions about the community.
- Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
- Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
- May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
- Complete market summary and comp reports as directed.
- Comply with all Company policies and procedures related to employment.
- Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Exceptional BenefitsWe offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Additional Benefits Offered
- Medical, Dental, Vision Plans
- Lifestyle Flexible Spending Account
- Medical Flexible Spending Account
- Dependent Care Spending Account
- Supplemental Term Life Insurance
- Voluntary Cancer Insurance
- Supplemental Short-Term Disability Insurance / AD&D Insurance
- Voluntary Long Term Care Insurance
- 401(k) Plan with company match
- Rent Discount
UDR Inc. Is An Equal Employment Opportunity EmployerUDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Job Summary
Full Time
$39k-54k (estimate)
06/09/2024
07/07/2024
udr.com
ORLANDO, FL
1,000 - 3,000
1972
KELLY SMITH
$1B - $3B
Related Companies
The job skills required for Resident Service Specialist include Customer Service, Resident Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resident Service Specialist positions, which can be used as a reference in future career path planning. As a Resident Service Specialist, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Service Specialist. You can explore the career advancement for a Resident Service Specialist below and select your interested title to get hiring information.
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