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Compliance Manager (Remote-US)
Gravity Payments Seattle, WA
$125k-163k (estimate)
Full Time 2 Weeks Ago
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Gravity Payments is Hiring a Remote Compliance Manager (Remote-US)

A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members focus and commit to providing for our clients and our community because we care deeply for others.
The Compliance Manager role will have responsibility for card brand compliance, general compliance including Anti Money Laundering (AML), and any other compliance related issues. This role will be responsible for ensuring company and merchant compliance with card brand rules by monitoring notifications from the card brands, leading processor or bank sponsorship audits, managing the related policies inclusive of the AML policy, submit PCI reporting, keeping abreast of updates from the card brands, and offering support to merchants and internal stakeholders. The Compliance Manager will work closely with many of the Operations and Sales teams to create workflows, solve problems collaboratively, create strategies, formulate specific compliance goals and frameworks, and create the necessary reporting to be circulated to senior management.
Success in this role looks like:In this role, the Compliance Manager will be the main point of contact and expertise for all the aforementioned responsibilities. This person will provide guidance and direction to the various stakeholders at Gravity Payments as well as continue to build out this function. This will include leading the compliance function, establishing the policy and procedure framework, management reporting, and identifying and closing any gaps.
Core Responsibilities
  • Resolving/coordinating compliance issues from external parties (i.e., Fiserv, Priority, etc.), including, but not limited to:
    • Card testing notifications
    • Card brand violations and data integrity issues
    • Common point of purchase notifications
    • EMV Fallback problems
    • Incorrect MCC code
    • Merchants selling excluded products
  • Manage the Merchant PCI Compliance strategy, onboarding, and internal reporting including PCI processor reporting
  • Serve as an internal resource for card bard compliance questions and the company's PayFac distribution model
  • Monitor invalid tax IDs and backup withholding to ensure compliance with IRS and state regulations
  • Manage annual audits from processing partners and sponsor banks working with internal stakeholders to ensure timely and satisfactory completion. This also includes tracking open items as a result of the audit to completion.
  • Conduct monthly OFAC scans, review results for all Gravity merchants, and provide summary reporting to management
  • Prepare for annual AML independent testing
  • Update and maintain Gravity's internal AML risk assessment, and AML/KYC policies
  • Review submissions to processor/sponsor banks for any unusual activity that requires escalation for SARs
  • Complete Merchant Processing Agreement updates and required approvals for all platforms
  • Monitor surcharge activity in the portfolio ensuring compliance with all laws and card brand rules inclusive of responding to any card brand inquiries
  • Manage relationships including contracts for all compliance related vendors
  • Participate regular meetings with processors and address all compliance related issues
  • Perform merchant outreach for any compliance related issues and on an as needed basis in support of underwriting and risk functions
  • Track regulatory compliance and changes as needed
  • Facilitate company trainings on compliance items as necessary
  • Manage fraud filters for gateways
  • Create required procedures for the compliance function
RequirementsPreferred Skills
  • Strong verbal and written communication
  • Strategic mindset
  • Action oriented
  • Ability to manage ambiguity
  • 7-10 years in the merchant acquisition/payment processing industry supporting card brand compliance
  • Experience with anti-money laundering function and general compliance
  • Knowledge of PCI compliance and processor/sponsor bank requirements as well as merchant PCI requirements
  • General knowledge of card processing and associated products
  • General knowledge of risk management and underwriting in the merchant acquisition industry
Technical requirements:
  • Must have access to a wired internet connection
  • Must have access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection
BenefitsBenefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Voluntary & AD&D)
  • Paid Time Off (Open PTO After One Year)
  • Short Term & Long Term Disability
  • Wellness Resources
The salary for this position is $70,000-$100,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and company.
Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$125k-163k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

11/19/2024

WEBSITE

gravitypayments.com

HEADQUARTERS

SEATTLE, WA

SIZE

100 - 200

FOUNDED

2004

CEO

DAN PRICE

REVENUE

$10M - $50M

Related Companies
About Gravity Payments

We exist to stand with the little guy or gal business owner who believes in the American Dream and is willing to work to chase it. We do this by removing the headaches and hassles so often associated with accepting payments--from hidden fees, to shoddy service, to jargon-filled contracts that are impossible to understand. We pride ourselves on delivering friendly, world-class, in-house customer service and taking the time to work with every merchant to come up with a processing solution that works for them. We believe in putting purpose ahead of profit and strive to act with honesty, transpare ... ncy, and integrity in every interaction so our clients can focus on running their businesses instead of worrying about how theyre going to get paid. At Gravity, we support our merchants by supporting our team. In addition to our $70,000 annual minimum wage, we offer flexible work arrangements, open paid time off, full benefits, travel opportunities, cross-training, and the ability to create your own career path. Our "Be-Your-Own-CEO" culture empowers all employees to suggest ideas, make decisions, solve problems, and lead initiatives that will help the team, and our compensation philosophy allows each team member to set their own salary goals in consultation with their manager. To find out how Gravity Payments can help you, visit us at www.gravitypayments.com More
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