Overview

Responsible for the management and administrative coordination of assigned hospital departments. Participates as a member of the Medical Center’s management team in planning, policy formation, and decision making related to daily operations.

Works collaboratively with all members of the management team and Medical Staff towards achievement of the personal development, and quality care/service for assigned areas and functions.

This position requires providing managerial/administrative supervision to departments which provide care/service to a neonatal through geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served.

This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center’s strategic plan and the goals and direction of the Performance Improvement Plan (PIP).

Responsibilities

• Plans, directs and coordinates services for unit regarding operations, practices, short and long term goals, and budgets.
• Supervises and coordinates the work of staff in unit.
• Responsible for effective management of operational and staffing matters, problem solving, training, supplies and equipment requisites, performance management, conflict resolution, coaching/disciplinary actions, and hiring/retention of staff.
• Manages quality and effectiveness of customer service given by staff.
• Advises the COO/CNO of administrative issues of unit.
• Ensures compliance with quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements.
• Utilizes efficient managerial skills and critical thinking in order to optimize expense control.
• Ensures development of subordinates and succession planning.
• Recognizes consequences of decisions to budget.
• Positive staff morale, absenteeism and turnover is low. Quality new hires and vacancies levels are appropriate.
• Prioritizes projects and uses time management to maximize efficiencies.
• Utilizes management process; gather data, identify issue (goal), identify remedy (objectives), implement and monitor to ensure expected results are achieved.
• Ensure standards are established and communicated to staff to ensure effectiveness of department.
• Clearly identifies the customer(s) they serve and establishes customer service initiatives to ensure ultimate customer service is provided in order to achieve targeted outcomes.
• Possess the technical knowledge to appropriately develop spreadsheets, reports, and budgeting. Demonstrates good project management skills to ensure targeted outcomes are achieved.
• Possess general knowledge of wage and hour regulations, record keeping, OSHA, workers’ comp, Department of Labor, EEOC, leave of absence laws, and complies with company policies and procedures.
• Works collaboratively with Human Resources to effectively handle administrative proceedings.
• Actively engages in self-improvement and training activities for subordinates to ensure the strategic goals and objectives are met.
• Demonstrates an understanding of organizational processes and procedures and adheres to the approved process. Ensures subordinates follow approved process and procedures.
• Other duties as assigned.

Qualifications

Bachelor’s Degree in Medical Technology or related field required

Minimum six years progressive management experience in a clinical laboratory setting

Excellent written/verbal communication skills

Demonstrated successful experience in budget preparation/operation

Current CA License as a Clinical Laboratory Scientist