Teksetra is a successful, 45-year-old company with a rich history in serving multiple industries, including financial, retail, education, healthcare, and government, with innovative technology solutions, evidenced by an impressive list of partners and customers.

We are seeking a full time Information Technology Professional to provide our customers with onsite and remote IT support. An ideal candidate for the Information Technology Professional position is an organized, analytical person with strong technical and troubleshooting skills. They will be able to multitask effectively and be able to communicate confidently and professionally. This position is based in St. Peters, MO and local travel to office and customer sites is required. Some travel to distant customers may also be required.

Responsibilities Skills:
● Provide onsite and remote support to new and existing customers.
● Maintain high level customer satisfaction.
● Ability to communicate confidently and professionally with team members and customers.
● Possess strong troubleshooting skills.
● Proficient in Microsoft Office and M365 products and services.
● Maintain knowledge (installation/support) of 3rd party vendor hardware and software through training and certifications.
● Install, maintain, and troubleshoot Microsoft Windows Workstation and Server OS.
● Understanding of networking and ability to troubleshoot (TCP/IP, DHCP, DNS).
● Understanding of firewall policies and rules.
● Maintain endpoints though scanning and patching vulnerabilities.
● Ability and desire to learn new skills.

Education Experience:
● Completed 2-year IT technical degree.
● (Preferred) 2 year of practical or help desk experience.

Requirements:
● Must be able to pass a background and drug screening.
● Have a valid state driver's license with a clean driving record.
● Must have reliable transportation.
● Ability to move and lift up to and surpassing 50 pounds.
● Must be able to stoop and bend under desks.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation package:

• Hourly pay

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Help desk: 2 years (Preferred)

Ability to Commute:

• Saint Peters, MO 63376 (Required)

Work Location: In person