2 Jobs in Saint James, MO
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Phelps Health is Hiring a Patient service representative Near Saint James, MO
Essential Duties
and Responsibilities
- Answers telephone promptly and directs calls appropriately.
- Greets patients warmly and respectfully.
- Communicates efficiently and effectively with patient and significant others and keeps them informed.
- Obtains complete demographic and insurance information and enters into the system accurately.
- Schedules appointments according to established protocols. Informs and sets up patients and / or guardian for the patient portal at the time of service.
Makes patient confirmation calls and directs patient to the patient portal for registration and to complete necessary paperwork.
- Shows concern and respect for others by dealing with people in a compassionate, sensitive and responsive manner.
- Takes accurate messages and processes them in a timely manner.
- Updates Patient Demographic and any other necessary forms to be completed at the time of each encounter.
- Informs and sets up patients and / or guardian for the patient portal at the time of service and informs and educates patients regarding the benefits of signing up for the patient portal.
- Verifies insurance coverage and collects co-payments at time of service. Performs verification of insurances and informs patients of their financial agreement with their insurance carrier.
- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, is a team player, and meets attendance / punctuality requirements.
Job Qualifications
Education High School Diploma or equivalent required. Preference for graduate of an accredited medical receptionist or similar program, or two years in a health care setting will be considered.
Work Experience Prefer two years working in general medical office or similar healthcare experience. Experience with equal level of responsibility and customer service will be considered.
Certification / License American Heart Association, Basic Life Support certification required.
Mental / Physical Requirements
Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required.
Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.
Working Conditions
Medical office environment. Frequent exposure to infectious disease and hostile persons at times. Frequent exposure to communicable disease via blood and other body fluids.
Minimal physical discomfort.
Last updated : 2024-05-14
Job Summary
Full Time
$37k-48k (estimate)
05/16/2024
05/15/2024
phelpshealth.org
Rolla, MO
25 - 50
Related Companies
The job skills required for Patient service representative include Customer Service, Commitment, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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