Prestige Automotive Group is looking for an experienced Automotive Service Advisor to join our team at Mercedes Benz of St. Clair Shores.

Service Advisor Responsibilities:

• Greeting customers and directing them to available mechanics.
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Conferring with service technicians about parts ordering and ensuring parts are available when needed.

Prestige Automotive Group Offers:

• Average of $75,000 - $95,000 depending on experience & performance
• BCN/BCBS Health insurance
• Delta Dental, VSP -Vision Insurance
• Company-Paid Life Insurance
• 401(k)
• Paid Vacation & Holidays
• Great Training/Development Opportunities!
• ALL team members receive a paid day off for their BIRTHDAY.

Dealership experience is a plus!

Equal Opportunity Employer

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Day range:

• Monday to Friday
• No weekends

Shift:

• 10 hour shift
• 8 hour shift

People with a criminal record are encouraged to apply

Experience:

• Service Advisor/Writer: 2 years (Required)
• Dealership: 2 years (Required)

Work Location: In person