2 Jobs in Sacramento, CA
California Franchise Tax Board is Hiring an IT Support Analyst Near Sacramento, CA
About The Technology Services Division (TSD)The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB .
Learn more about other FTB technical roles at this FTB microsite .
Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov . Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (RPA 2324-03640, 2324-03641).
Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement .
Position DetailsJob Code #:JC-433918
Position #(s):564-984-4870-XXX
Working Title: IT Support Analyst Classification:STUDENT ASSISTANT
$2,985.00 - $4,023.00
A - $17.22 - $18.93
B - $18.43 - $20.26
C - $19.70 - $21.69
D - $21.09 - $23.21
# of Positions:Multiple
Work Location:Sacramento County
Telework:Hybrid
Job Type:Student Assistant
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
- Positive attitude and adapts well to frequent change
- Possesses strong analytical and communication skills
- Possesses excellent customer services skill and the ability to work with all levels of management
- Possesses technical writing and data entry skills
- Experience completing a task thoroughly and being thorough when reviewing your work to avoid mistakes
- Focus on attention to details
- Ability to take direction and follow written procedures
- Willingness to learn new concepts/tools and ask questions to clarify assignments
- Experience creating and modifying documents in Microsoft Word and Excel, and Adobe Acrobat
- Experience using TEAMS and SharePoint
- Interest in Human Resources with an emphasis in recruitment and Talent Management
Department Website: http://www.ftb.ca.gov
Human Resources Contact:
Classification and Hiring Unit
(916) 845-3608
Hiring Unit Contact:
Andrea Hazeghazam / IT Workforce
(916) 845-3913
Andrea.Hazeghazam@ftb.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 845-2860
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Final Filing Date: 6/3/2024
Job Summary
Full Time
$64k-81k (estimate)
06/04/2024
06/23/2024
ftb.ca.gov
Fair Oaks, CA
1,000 - 3,000
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The job skills required for IT Support Analyst include Customer Service, IT Support, Communication Skills, Verbal Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Analyst positions, which can be used as a reference in future career path planning. As an IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst. You can explore the career advancement for an IT Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
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troubleshooting hardware and software issues.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
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Name variables and functions using clear and relevant names.
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Re-use common functions to save time.
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Set a time limit to complete a task.
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Step 3: View the best colleges and universities for IT Support Analyst.
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