Founded in 1972 Children’s Services of Roxbury’s (CSR) mission is to provide high quality services to economically disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. CSR serves approximately 6,000 families across Massachusetts, serving families through four key services areas; Early Education and Care, Behavioral Health Services, Youth and Family Services and Housing and Stabilization. There are 22 programs operating under those four services areas. CSR operates across in 4 cities, has a staff of 400 employees, and an operating budget of $28M.
OVERVIEW:
CSR believes that everyone deserves peace of mind. Mental health is the key to personal well-being, family and interpersonal relationships, and contributing to society. Our Behavioral Health Department (BHD) offers a comprehensive array of high quality, culturally-sensitive mental health services that provide children and families with the services they need for success at home, in school, and in the community.

Job Summary: Intensive Care Coordination (ICC) is a service that facilitates care planning and coordination of services for MassHealth youth, with serious emotional disturbances, under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria. Care planning is driven by the needs of the youth and developed through a Wraparound planning process consistent with Systems of Care philosophy.
Responsibilities: This service includes but is not limited to the following:
• Complete all required trainings, including Child/Adolescent Needs Strength (CANS) certification
• Provide intensive care coordination to youth/families
• Facilitate the development of a Care Plan Team (CPT)
• Conduct CANS and risk assessments
• Convene CPT meetings
• Coordinate and communicate with the members of the CPT to ensure the implementation of the ICP
• Work directly with the youth and family to implement elements of the ICP
• Coordinate the delivery of available services
• Monitor and review progress toward ICP goals and update the ICP in concert with CPT
• Conduct all necessary assessments in a timely manner and ensure that they are reviewed and approved as required prior to filing
• Maintain electronic records in an orderly and timely manner.
• Participate and come prepared to weekly supervision and staff meetings
• Ensure medical case consultations are requested as needed
• Work closely with Family Partners who share mutual cases
• Follow through with on-call policies and procedures
• Attend necessary trainings
• Ensure all services are provided in a professional manner, ensuring privacy and safety
Educational/ Experience Requirements:
• Master’s level or Bachelor’s level and a minimum of one (1) year experience working with the target population; Or an Associate’s degree or High School Diploma (equivalency) and a minimum of five (5) years of experience working with the target population.
• Must be certified in the Massachusetts Children’s Behavioral Health Initiative CANS.
• Must have a valid driver license without restrictions and have reliable transportation.
• Experience in navigating child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
• Must have excellent writing and communication skills.
• Knowledge of referral coordination to community and private/public resources.
• Must be available during business hours (M-F, 8am – 8pm).

IDEAL MINDSET
• Incumbent should be creative, flexible and personable
• An energetic go-getter with a bright spirit
• An individual who loves achieving targets and aspiring towards an excellent client experience
BENEFITS
• Paid sick leave
• Health, vision and dental insurance
• 401K plan
• Access to free, on-line CEU approved educational courses
• Employee discounts program providing discounts on thousands of products and services
• Work with a professional, dedicated and compassionate team of people
• Help us continue the important work of changing and saving lives

COVID-19 VACCINATION REQUIRED