4 Jobs in Rockford, IL
Landstar is Hiring a Night Operations Coordinator Near Rockford, IL
What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location: Remote - Rockford/Jacksonville
Training: Conducted on-site, Mon-Fri 8-5 CT/ET
Schedule: Rotating Shift 4 days on/4 days off 7pm - 7am CT
Salary: $18.28 - $22.86 (depending on experience)
Internal applicants given priority through 06/13/2024
What work will you perform?
In this role, you'll be providing support to agents, Business Capacity Owners (BCOs), broker carriers, employees, external customers, and field personnel 24 hours a day, 7 days a week. Your responsibilities include managing after-hours calls, distributing funds, resolving logistics issues, supporting the Accident Hotline, addressing cargo claims, assisting with border crossings, managing permits, and coordinating trailer maintenance. Effective problem-solving skills are crucial for ensuring operational efficiency and customer satisfaction.
Essential Responsibilities:
- Answer after-hours calls for all departments
- Distribute or authorize funds to capacity providers and/or vendors in accordance with Landstar policies and procedures
- Complete Landstar Service Incident Reports (LSIR) on any service-related issues
- Respond to and resolve pickup, in-transit, delivery and other logistics issues and/or complaints between agents, BCOs and customers
- Support the Accident Hotline and respond to requests for assistance as required
- Assist with cargo discrepancies/claims, contact after hours on call staff when needed.
- Assist BCOs with all border crossing/customs issues
- Provide HAZMAT spill assistance.
- Handle incoming calls pertaining to various BCO requests for funds.
- Issue authorizations to shops for all company trailers for any repairs or preventative maintenance needed.
- Assist BCOs locating trailers that have been assigned by the trailer utilization department.
Support Managed Accounts as needed
Required Minimum Experience and Education:
- High School Diploma or GED required,
- One year of office experience required.
- One year of customer service experience.
Knowledge, Skills, and Abilities:
- Working knowledge Word, Excel, Internet and Outlook
- Excellent verbal and written communication skills
- Strong organizational skills
- Strong interpersonal skills
- Good typing skills, 35 WPM
- Strong problem solving and decision-making skills
- Ability to prioritize and multi-task
- Ability to work in a stressful environment
- Ability to work well under pressure in a call center environment
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch Fortune 500 company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
- Pay Type Hourly
- Landstar Transportation Logistics, 1000 Simpson Rd, Rockford, Illinois, United States of America
- Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America
Job Summary
Full Time
Transportation
$39k-49k (estimate)
06/12/2024
08/11/2024
landstar.com
CYNTHIANA, IN
1,000 - 3,000
1988
Public
NANCY NICHOLSON
$3B - $5B
Transportation
Related Companies
About Landstar
Landstar System is a transportation services company specializing in logistics and more specifically third-party logistics.
The following is the career advancement route for Night Operations Coordinator positions, which can be used as a reference in future career path planning. As a Night Operations Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Operations Coordinator. You can explore the career advancement for a Night Operations Coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Operations Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Coordinator job description and responsibilities
Operations coordinators are responsible for the management of all departments as a whole.
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Operations Coordinator must have excellent communication and organizational skills and the ability to resolve problematic situations quickly with a good eye for detail since they are responsible for many administrative tasks.
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Event planning, project management assistance, and administrative chores are among a few responsibilities of the Operation Coordinator.
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Operations Coordinator will bring a strong project management and business acumen, coupled with market-place knowledge and a high level of operational savvy.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Coordinator jobs
The Operations Coordinator will also be tasked with managing customer claims and tracking employee milestones.
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Excellent problem solving and conflict resolution skills.
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Be able to set priorities, strategic goals and achieve them within the agreed upon timeline.
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Step 3: View the best colleges and universities for Operations Coordinator.
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