Princeton Orthopaedic Associates is seeking a Medical Front Desk Receptionist to become a part of our growing team! The ideal candidate will be responsible for providing exceptional customer service and administrative support in a medical office setting. Individual should have knowledge and experience in greeting new and returning patients, creating new patient charts, assisting patients with necessary paperwork, insurance billing and verification, worker's compensation, accepting co-pays and payments, answering phones, scheduling appointments, filing and other clerical duties as required.

Duties and Responsibilities include but are not limited to:

• Welcome patients and visitors in a friendly and professional manner
• Promptly answer the telephone using positive and clear communication and scripting
• Manage patient check-in and check-out process
• Collaborate with other medical staff to ensure smooth operations of the front desk
• Verify insurance information and collect co-pays;
• Work closely with Billing team for insurance eligibility, and insurance referral requirements
• Maintain patient records and ensure accuracy of medical documentation
• Coordinate referrals as needed
• Assist with medical scheduling and appointment reminders
• Register patient; obtain and enter accurate demographic information into computer system (address, telephone number, name of insurance and verification of health insurance)
• Collaborate and develop strong professional relationships with the Medical Assistant and Billing teams
• Additional duties as assigned by the Manager to meet department requirements

Skills:

• Proficiency in front desk operations within a medical office environment.
• Knowledge of medical terminology to facilitate effective communication.
• Experience with electronic health record systems is preferred.
• Strong customer service skills with a focus on patient satisfaction.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced setting.
• Familiarity with medical office procedures and administrative tasks.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person