Description :

Job Responsibilities :

Courteously and efficiently answers all incoming calls and connects callers with the correct extension.

• Takes and relays messages in an accurate and timely manner.
• Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
• Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures;

and reporting telephone and equipment malfunctions to the appropriate party.

• Provides a pleasant and helpful phone contact for callers.
• Responsible for opening and closing the switchboard.
• Performs clerical duties as assigned to maintain workflow in the department

Top Skills Details :

Customer Service, healthcare, data entry, call center, benefits

Hours : Monday-Friday, 8 : 00AM-5 : 00PM

Experience Level : Intermediate Level

Intermediate Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-21