64 Jobs in Roanoke, TX
Randstad is Hiring a Bilingual Customer Service Representative Near Roanoke, TX
job summary : Responsibilities :
Responsibilities :
- Assisting both new and existing international clients and investors
- Mostly verifying clients, assisting with web access, password resets, providing commonly asked information for clients who are transitioning over to new firm
- Complex issues or stock trading and product inquiries will be transferred or escalated to a registered broker
- Language test required during training - must be fluent in the 2nd language
Example of questions asked :
- Can you show me how to deposit money into my account?
- How can I change my address or phone number to my account?
- How can I transfer funds from another firm into my account?
- Where can I find forms?
- Can you help me reset my password?
Skills : Active Listening, Telephone Etiquette, Mandarin, Cantonese, Spanish, Customer Service Experience : Experienced2 year(s)
responsibilities :
- Assisting both new and existing international clients and investors
- Mostly verifying clients, assisting with web access, password resets, providing commonly asked information for clients who are transitioning over to new firm
- Complex issues or stock trading and product inquiries will be transferred or escalated to a registered broker
- Language test required during training - must be fluent in the 2nd language
Example of questions asked :
- Can you show me how to deposit money into my account?
- How can I change my address or phone number to my account?
- How can I transfer funds from another firm into my account?
- Where can I find forms?
- Can you help me reset my password?
qualifications : Experience
Experience
- Experienced
- 2 years
Education
No Degree Required
skills :
- Active Listening
- Telephone Etiquette
- Mandarin
- Cantonese
- Spanish
- Customer Service
Job Summary
Full Time
Business Services
$39k-49k (estimate)
05/18/2024
07/16/2024
randstad.com
NUNGAMBAKKAM, TAMIL NADU
>50,000
1960
VISWANATH PUDUKKOD SUBRAMANIAN
$200M - $500M
Business Services
Related Companies
The job skills required for Bilingual Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
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Respond to customer service complaints before they happen.
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Minimum of one year customer service or related experience.
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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