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ECU Health
Roanoke, NC | Full Time
$46k-57k (estimate)
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ECU Health North
Roanoke, NC | Full Time
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Patient Access Team Lead
ECU Health Roanoke, NC
$46k-57k (estimate)
Full Time 1 Week Ago
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ECU Health is Hiring a Patient Access Team Lead Near Roanoke, NC

ECU HealthAbout ECU Health North HospitalECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 600 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.
Position SummaryServes as a knowledge and resource expert for Patient Access Representatives. Responsible for assisting with the supervision of staff and supporting management with various functions related to all patient registration activities including patient reception, face-to-face registration, insurance verification, financial counseling, cash collections, chart reconciliation and patient discharge. Individual must demonstrate proficiency in all aspects of the registration process and ensures that the team completes the work in a timely fashion. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups. Acts as primary liaison for patients receiving professional and hospital services.
Minimum Requirements
  • High School or Equivalent (GED) or higher is required
  • 4 - 5 years registration/insurance verification and scheduling experience in EPIC, or other EHR systems within a hospital or medical office environment; customer service experience is .
  • Associates Degree can substitute for 2 yrears of registration/insurance verification and scheduling experience in EPIC or other EHR system within a hospital or medical office environment, customer service experience is required.
  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
  • Proficient computer skills: Microsoft Office applications (Outlook, Word and Excel)
Preferred Requirements
  • Associate Degree
  • Bachelors Degree
  • Experience with EPIC and medical office workflows
  • Insurance Verification Experience
Other Information
  • Full Time: 32 hours (Weekly)
  • 12hrs Day Shift : 7a - 7p
  • On Call: NO
  • Weekends: ROTATING
  • Great Benefits
General StatementIt is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Contact InformationFor Additional Information, Please ContactAl Hicks, Talent Acquisition Consultant
ECH Health Talent Acquisition
Email: Aldric.Hicks@ecuhealth.org

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

06/28/2024

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