1 Job in Rio Rancho, NM
AerSale Components Solutions is Hiring an IT Support Technician Near Rio Rancho, NM
WHO WE ARE:
AerSale® is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments. Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. AerSale®, AerTrak® and AerAware).
For more information, visit us at www.aersale.com.
- Medical Insurance
- 100% Employer Paid Dental, Vision, Life, Short and Long Term Disability Insurance
- 401K with Employer Contribution
- Employee Stock Purchase Plan (ESPP)
- Education Reimbursement (related field)
- Employee Referral Program and Recognition Program
- Paid Holidays and 15 Paid Time Off Days annually
- Associate degree or equivalent job experience
- 1-3 years of relevant experience or equivalent combination of education and work experience
- Working knowledge of help desk software, remote control and fundamental operations of relevant hardware and other equipment
- Proven working experience in providing help desk support
- Strong Microsoft Office skills along with server, desktop
- Strong interpersonal skills, excellent verbal, and written communication skills
- Provide first level support for the IT helpdesk and provide resolutions to end-user issues
- Troubleshoot software and hardware issues to find resolutions
- Properly escalate unresolved issues to the next level of support
- Track, route and redirect issues per established policies and procedures
- Utilize excellent customer service skills to minimize end-user downtime
- Respond to issues in a timely and efficient manner
- Troubleshooting computer hardware and software
- Printing (local and remote)
- VPN setup and operation (client and server)
- Outlook/Office 365 Configuration
- Strong understanding in area of Technical Support
- Requires prolonged periods of sitting at desk.
- Must be able to use hands and arms for repetitive movements, such as movement of wrists, hands, fingers while typing.
- May occasionally be required to lift and carry up to 50lbs. (standard for office roles)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$45k-56k (estimate)
05/22/2024
07/20/2024
The job skills required for IT Support Technician include Help Desk, Customer Service, Microsoft Office, Written Communication, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Provided complete technical support and guidance to users for all software and hardware.
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Provided computer help desk support via telephone communications with end-users.
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Technical support technicians often work for companies to maintain network systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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