POSITION SUMMARY:

This position is responsible for answering 911 calls and dispatching emergency personnel. An incumbent in this position may be designated “Communications Officer II”.

MAJOR DUTIES:

· Receives, monitors, and dispatches radio communications traffic for EMS, Fire, and Sheriff’s departments throughout the county, including all 911 calls.

· Dispatches the appropriate emergency personnel to incident locations; maintains radio contact with emergency personnel in the field; provides emergency medical instructions to callers prior to the arrival of emergency personnel as appropriate.

· Monitors weather conditions; makes appropriate notifications.

· Dispatches wrecker service to accident scenes.

· Enters and retrieves data from the National Crime Information Center network; runs driver’s license and license plate requests for officers in the field; verifies identity of wanted persons.

· Verifies addresses.

· Runs criminal background checks.

· Performs other related duties as assigned.

KNOWLEDGE REQUIRED:

· Knowledge of applicable federal, state, and local statues and department policies and procedures.

· Knowledge of the regulations and procedures of state and national crime information centers.

· Knowledge of the geography and road system of Jasper County.

· Knowledge of the radio codes used in public safety work.

· Knowledge of standard operating procedures of customer agencies.

· Knowledge of dispatching procedures.

· Skill in reading maps.

· Skill in operating radio and communications equipment.

· Skill in operating a computer.

· Skill in dealing with the public.

· Skill in problem solving and decision making.

· Skill in oral and written communication.

MINIMUM QUALIFICATIONS:

· Ability to read, write, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

· Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar positon for one to two years.

· Possession of or ability to readily obtain SLED (South Carolina Law Enforcement Division) NCIC certification, South Carolina Criminal Justice Basic E-911, CPR, and First Aid.

PHYSICAL DEMANDS:

The work is typically performed while sitting at a desk or console, standing, or walking. The employee occasionally lifts light objects, uses equipment requiring a high degree of dexterity, and distinguishes between shades of color.

WORK ENVIRONMENT:

The work is typically performed in a dispatch center that is often noisy and has dimly lit lighting.

PREFERRED EDUCATION AND EXPERIENCE:

· High School Diploma or GED

Job Types: Full-time, Part-time

Pay: $37,245.66 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift

Work Location: In person