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Rent-A-Center of Richlands VA,, a leading home furnishings & rental purchase company is currently taking applications for Customer Account Manager. To be successful with our company, you need a strong desire to succeed, love working with the public and have good leadership skills. We are looking for high energy, career minded individuals to join our team and grow with us. You will be on the front lines of sales and service as your friendly personality and energetic attitude are what keeps our customers coming back. These are each full time positions requiring 40 hours per week.
CUSTOMER ACCOUNT MANAGER
We are looking for high energy, career minded individuals to join our team and grow with us. You will be on the front lines of sales and service as your friendly personality and energetic attitude are what keeps our customers coming back. Our best Managers started their climb right here. Our customers trust you to deliver on the Rent-A-Center promise from the moment they walk into the store to the day they celebrate ownership. As a Customer Account Representative, you're the chief point of contact with our customers and you'll be responsible for delivery, set up and service of products in customer's homes and, when necessary, the return and refurbishment of the products. You'll work as part of a team to gain sales by helping customers identify and fulfill their product needs and work alongside the Store Manager to ensure timely payments of all accounts.
As a Customer Account Manager for Rent-A-Center your responsibilities would include:
- Maintain accurate records of customer accounts activity, to include current and past due accounts
- Review past due accounts and communicate in person via phone with the customers to promote timely payments
- Collect customer payments on a timely basis and meet daily/weekly collections standards
- Load/unload truck per policy to safely protect coworker and merchandise- Install and set up merchandise, and instruct customers on proper use of merchandise
- Refurbish merchandise to like new condition
- Deliver and pick-up merchandise to/from customer homes as assigned
- Keep showroom and all store areas neat, clean, and organized including vacuuming, dusting, cleaning restrooms, and taking out trash.
Job Qualifications – all positions
- Computer literacy/proficiency
- Organizational and time management skills
- Friendly with exceptional communication and listening skills
- Excellent customer service skills
- Preferred experience in sales, collection, or management position(s)
- Valid driver's license with good driving record
- Background check and drug test required
- Must be 21 years of age
- Heavy Lifting Required
Benefits - all positions
- 5 day workweek - with no Sundays
- 5 days paid vacation after one year of employment
- 6 paid holidays after 6 months of employment
This opportunity is not for everyone, but rather for those select individuals that are ambitious, maintain a strong work ethic, hold themselves to high standards and maintain the highest of ethical values. Apply today for consideration for this unique opportunity.
Job Type: Full-time
Work Remotely
Job Type: Full-time
Pay: $525.00 - $600.00 per week
Benefits:
Compensation package:
Schedule:
License/Certification:
Work Location: In person
Full Time
Business Services
$74k-99k (estimate)
11/05/2023
09/30/2024
rentacenter.com
PLANO, TX
7,500 - 15,000
1973
Public
MITCHELL E FADEL
$1B - $3B
Business Services
RAC is a rent-to-own company that allows users to obtain ownership of electronic products, home appliances, computers and smartphones.
The job skills required for Customer Account Representative include Customer Service, Leadership, Listening, Time Management, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Representative job description and responsibilities
They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.
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Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
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Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.
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Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.
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Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Representative jobs
Ability to use positive language.
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Have a clear escalation pathway.
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Provide Customer Service Training.
03/15/2022: El Paso, TX
Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.
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Soft skills are necessary for almost every responsibility an account representative has.
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Step 3: View the best colleges and universities for Customer Account Representative.