Job Title: Desktop Support Specialist

Job Duration: 6 Months

Job Location: Rensselaer, NY / Tempoline, NY

Client : Direct ( Phrama Industry )

Job Description:

• Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
• Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
• Maintains access control, data integrity and file system security for the computer/data center environment.
• Monitors, tracks and records system performance and utilization metrics.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
• May participate in development of information technology and infrastructure projects.
• May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
• May include company-wide, web-enabled solutions.

Job Type: Full-time

Pay: $30.00 - $33.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• pharmaceutical industry: 3 years (Preferred)
• operating system, desktop hardware and peripherals: 3 years (Preferred)
• Manage On-boarding, retirement, and relocation of equipment: 3 years (Preferred)
• Implements Windows based security: 3 years (Preferred)
• folder permissions, group policies, local security policies: 3 years (Preferred)
• physical inventory of lab equipment: 3 years (Preferred)
• IT Computing Analyst: 3 years (Preferred)
• research laboratory environment: 3 years (Preferred)
• inventory of lab equipment: 3 years (Preferred)
• Laboratory, BÍO, Healthcare: 3 years (Preferred)

Work Location: In person