Company DescriptionSiter-Neubauer & Associates is currently conducting a search for a Fulfillment Manager: Manages the receiving, handling, storing, picking, packing, and shipping activities within the warehouse to meet and/or improve established performance goals and safe operations. Improves techniques to meet production growth and profitability goals Ensure completion of all warehouse processes. Oversee the storage and distribution operations of products and materials. Plan, develop, and implement warehouse safety and security programs and activities. Manages the activities of supervisors and/or individual contributors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with proven leadership skills. Provides leadership for the fulfillment area. Reports to the Operations Manager.Job DescriptionPrincipal Duties and Responsibilities Operational Responsible for warehouse performing at optimal efficiency, though planning, order management, and workload balance and scheduling.Establishes standard operating procedures for receiving, handling, storing, and shipping products or materialsManages workforce planning to ensure proper staffing in a productive and cost-efficient manner Oversees maintenance of warehouse equipment, providing for both preventive maintenance programs and ensures all necessary repairs are completed Ensures warehouse safety and compliance programs are adhered to. Directs the day-to-day activities of fulfillment, including; order processing, shipping, receiving, maintenance, inventory control, etc.Works with Continuity Manager to ensure continuous process improvementDefines and monitors performance metrics to ensure overall performance is aligned with corporate goals and objectives.Strategic Adheres to budget requirements Partner with other department leaders including; compliance, supply chain, customer service, marketing, and finance to ensure achievement of business objectives Performs facilities and process planning activities to meet business requirements and maintain continuous improvement environment Leadership Partners with Operations leadership, Continuity Manager, and direct reports to ensure efficient and effective operation of the warehouse. Directs line management of facility workforce Directs team development and engagement in continuous improvement process Identifies and addresses opportunities for personnel development of employees and encourages through coaching, mentoring and motivating team members. Motivates and encourages a positive performance culture in the fulfillment area. Sets, communicates and manages project expectations with team members Partners with HR to promote programs that support overall employee engagement and effective conflict resolution. Administrative Follows budget and productivity measures Recommends equipment requirements and replacements to the Operations leadership in order to upgrade and maintain warehouse productivity and efficiency Develops appropriate performance reporting, monitors and communicates to stakeholders. Schedule employee training and track adherenceQualificationsEducation and Experience BA in Business, Engineering, or related Field 8 Years' experience in Operations management Management Experience with Frontline Supervisors Experience with Warehouse Mgmt. Systems a plus Knowledge Production Planning Organizational Knowledge Equipment / Facilities Planning Continuous Performance Improvement Business Acumen Customer Focus Production Forecasting Leveraging Resources Organizational Safety Compliance Knowledge of Facilities & Equipment Skills Effective Communication Project Time Management Analytical Decision Making Complex Problem Solving Best Practices Leadership Conflict Resolution Change Management Networking Abilities Adaptability Motivational Leadership Provide Clear Instructions Attributes and Strengths Integrity Mental Agility Results Oriented Political Savvy Additional Information