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Customer Service Rep
$40k-51k (estimate)
Other 1 Week Ago
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Gary Platt Manufacturing LLC is Hiring a Customer Service Rep Near Reno, NV

Job Details

Job Location: NV - Reno, NV
Salary Range: $22.00 - $24.00 Hourly

Description

Essential Duties and Responsibilities:

The CSR provides professional customer support directly to our customer base as well as our outside sales force. The candidate will be responsible for creating and maintaining project folders. Duties include keeping project folders up to date/accurate, entering price quotes and sending out literature to assist in obtaining product specifications.

Experience/Skill Requirements:

  • Minimum 2-year college degree or 3 years relevant office experience required
  • Communication - Excellent written and verbal skills. Ability to communicate directly with customers and key company staff.
  • Analytical - Detail oriented with strong organizational skills.
  • Team Player - Ability to work well with others and maintain healthy boundaries
  • Proficiency in basic computer - MS Outlook, Word, Excel, PowerPoint
  • Proven ability to multitask and keep up with a fast-paced environment
  • Ability to remain calm and professional during escalated situations
  • Experience using Epicor and SAP ERP is a plus
  • Casino industry knowledge is a plus

Why should you join our team? We offer competitive wages and an excellent benefit package including:

  • Medical, Dental & Vision Insurance
  • Paid Time Off – 3 weeks per year
  • 8 Paid Holidays
  • 401(k) Plan with company match
  • Annual reviews
  • $600 Employee referral bonus program

Schedule: Mon-Fri, 7am-3:30pm

Qualifications


Experience/Skill Requirements:

  • Minimum 2-year college degree or 3 years relevant office experience required
  • Communication - Excellent written and verbal skills. Ability to communicate directly with customers and key company staff.
  • Analytical - Detail oriented with strong organizational skills.
  • Team Player - Ability to work well with others and maintain healthy boundaries
  • Proficiency in basic computer - MS Outlook, Word, Excel, PowerPoint
  • Proven ability to multitask and keep up with a fast-paced environment
  • Ability to remain calm and professional during escalated situations
  • Experience using Epicor and SAP ERP is a plus
  • Casino industry knowledge is a plus

Why should you join our team? We offer competitive wages and an excellent benefit package including:

  • Medical, Dental & Vision Insurance
  • Paid Time Off – 3 weeks per year
  • 8 Paid Holidays
  • 401(k) Plan with company match
  • Annual reviews
  • $600 Employee referral bonus program

Schedule: Mon-Fri, 7am-3:30pm

Job Summary

JOB TYPE

Other

SALARY

$40k-51k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/17/2024

WEBSITE

garyplatt.com

HEADQUARTERS

Reno, NV

SIZE

100 - 200

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The job skills required for Customer Service Rep include CSR, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College