Logistics Coordinator

Microsoft Managed Services

On-site in Redmond, WA

About the Role

Join our Managed Services team working on permanent projects at the Microsoft campus in Redmond, WA. This is a full-time, on-site role from Monday to Friday. Biblioso offers healthcare, benefits, and a competitive annual salary range of $62,400 to $68,640. Please note this position is for direct hires on W2 only and is not open to C2C or third-party arrangements.

Start Date: July 1, 2024

Job Description

The Logistics Coordinator is responsible for coordinating the receipt and storage of Microsoft-owned assets from domestic and international vendor locations. Key responsibilities include receiving freight from carriers, updating internal inventory tools, unpackaging and storing server hardware, advising stakeholders, and ensuring last-mile delivery to customers or labs. Additionally, the Logistics Coordinator will create purchase orders and resolve exceptions to support CHIE labs and infrastructure teams.

Responsibilities

Warehouse Operations

• Receive and support customer requests for logistics support via the TechEase ticketing system.
• Handle freight receipt, inventory discovery and audit, pick-orders, process improvement, packaging, direct customer interaction, and coordination across various internal and external teams.
• Operate a forklift and courier van.
• Serve as the SME on warehouse equipment (forklift, lift truck, courier van). Create process documentation, provide team training, and track/document maintenance schedules according to OSHA standards.
• Track and report on the number of pallets in/out of the warehouse.

Purchase Order Creation

• Place POs for freight and customs to support continued customs clearance and delivery where CHIE is not the IOR (importer of record).
• Provide Tier II support by coordinating logistics functions such as procurement, transportation, and warehousing to ensure efficient, timely, and cost-effective support to customers.
• Update PO approval/rejection status in the internal Inventory Management System.
• Escalate billing and invoice exceptions with Suppliers/Manufacturers and internal CHIE stakeholders.
• Collaborate with CHIE Development PMs to determine hardware requirements and submit quote requests to Suppliers.

Required Skills

• Previous warehouse management experience
• Ability to lift 50 lbs or more
• Proficient in operating a forklift, lift truck, and courier van
• Valid driver’s license

Preferred Skills/Experience

• Bachelor’s degree or 6 years of experience in warehouse logistics
• Experience with freight forwarding
• HAZMAT certifications
• IATA Dangerous Goods Shipping certification
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, etc.)

More About Your Role

This dynamic role requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, which may occasionally involve taking on additional tasks outside your primary responsibilities. Adaptability and a willingness to contribute wherever needed are key to success in this environment.

Benefits

At Biblioso, we are committed to the well-being of our employees and offer a competitive benefits package to support their needs, including:

• 401(k) retirement plan
• Disability coverage
• Employee Assistance Program (EAP)
• Life insurance
• Health insurance
• Paid vacation and sick time
• Paid holidays

We believe that investing in our team's well-being is essential for the success of our company.

Contact:

Abier Nupen | abier@biblioso.com | 206-274-8119

Please note: The position is not open for C2C or any third-party arrangements.