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The primary job responsibilities for the Technology Support Associate include:
Providing excellent customer service while providing technical assistance to clients in
person, via telephone or through remote assistance software
Providing support for third party vendor applications, systems software, local area network
(LAN) connection, computer hardware (servers, printers, etc.), and commercial software
packages
Willingness to learn the functions and operations of new products, systems, and equipment
Works effectively in a team environment, while also demonstrating the ability to work
independently
Continuously striving for processes improvement in order to decrease turnaround time,
streamline work flow and improve the overall quality of service
The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on-
the-job experience to solve problems and provide "how-to" instructions.
Ideal candidates will have BA degree, preferably in Computer Science, or equivalent experience.
Must have excellent written and verbal communication skills, excellent organizational and
customer service skills, and strong attention to detail.
Full Time
Securities
$68k-85k (estimate)
07/19/2023
06/09/2024
berthel.com
ASHTABULA, OH
50 - 100
1985
Private
TERRY ATKINSON
$10M - $50M
Securities
Berthel Fisher is a provider of business advisory, financial planning and back-office support services to businesses.
The job skills required for Technology Support Specialist include Customer Service, Computer Science, Computer Hardware, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technology Support Specialist job description and responsibilities
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
04/02/2022: Pine Bluff, AR
Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.
02/26/2022: Hopkinsville, KY
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/21/2022: Vallejo, CA
Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.
02/25/2022: Los Angeles, CA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
04/01/2022: Galveston, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technology Support Specialist jobs
Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
04/23/2022: Toledo, OH
The minimum education requirement for a technical support specialist role can vary from position to position.
05/07/2022: Florence, AL
Most technical support specialists acquire at least some on-the-job training after they are hired.
04/01/2022: San Antonio, TX
Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
02/22/2022: Racine, WI
A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.
04/05/2022: Tampa, FL
Step 3: View the best colleges and universities for Technology Support Specialist.