6 Jobs in Rancho Santa Fe, CA
San Diego Gas & Electric is Hiring a Service Coordinator (Hybrid Schedule) Near Rancho Santa Fe, CA
We call Southern California our home. It’s where we chase our dreams and raise our families. That’s why the people who live here deserve an energy company unlike any other, and that’s why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We’re redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.
It takes the best to build the best – join us!
Primary Purpose:Manages all coordination of construction service orders from customer inception to construction completion. Responsible for all incoming customer requests, via phone lines and web base, for new service, remodels, upgrades, relocations and removals involving gas and electric facilities.
Required Qualifications:
- Determines scope of work involved and distributes requests to appropriate departments.
- Interfaces with Service Planners, General Contractors, Electricians, Plumbers, Service Crews, Trench Inspectors, District Dispatchers, Gas Engineering, New Service, Customer Contact Center and Right of Way.
- Gathers all technical information associated with customer requests.
- Navigates CISCO and DPSS to assign project and job levels and maintain job status.
- Processes all Service Planner work, planner files and identifies the need for permits and secures them through appropriate personnel.
- Responsible for assigning, scheduling and dispatching stand-by lineman for energized facilities and for mandreling.
- Assigns, schedules and dispatches electric service crews to install services and dusk to dawn lighting.
- Works with district Dispatchers to schedule gas service crew work, field memos and PE work orders.
- Checks all orders for accuracy and completeness, documents and files all service work.
- Verifies orders are construction ready, including necessary permits, rights of way, traffic control plans and monies processed are complete.
- Primary interface with Temporary Service Providers requesting electric temporary service.
- Includes identifying source availability, costing, designing and preparing a service order and related letter.
- Responsible for informing and educating customers on our processes and procedures.
- Notifies customers/contractors of job completion and determines, initiates and coordinates any follow up activities required.
- Performs other duties as assigned (no more than 5% of duties).
- Position openings are at various company locations***
- Although the schedule may vary, typically this will allow the employee to work onsite three days per week and remotely on the remaining workdays.
- Must reside in Southern California or be willing to relocate upon hire.
- H.S. Diploma/GED High school diploma required.
- Requires 2 years of related construction or customer service experience.
- Must have excellent oral and written communication skills, teamwork, analytical ability, problem solving, time management, multi-tasking, decision making and customer service skills.
- Strong understanding of SDGE construction related internal processes is desirable.
- Intermediate to advanced skills with Microsoft Word, DPSS, CISCO, GFMS, GPORT, SPESCOM eB are highly desirable.
- College level courses are desirable.
Area of InterestBusiness Operations Full-Time/Part-TimeFull-time Total Rewards PhilosophyNote: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.
SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.
Job Summary
Full Time
Utilities
$41k-51k (estimate)
06/06/2024
06/30/2024
sdge.com
SAN DIEGO, CA
3,000 - 7,500
1881
CAROLINE A WINN
$5B - $10B
Utilities
Related Companies
About San Diego Gas & Electric
SDG&E is an innovative San Diego-based energy company that provides clean, safe, and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. More than 4,000 employees work to provide the cleanest and most reliable energy in the West. For more information, visit SDGEnews.com or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook. For more information about privacy at SDG&E, visit sdge.com/privacy.
The job skills required for Service Coordinator (Hybrid Schedule) include Customer Service, Problem Solving, Scheduling, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator (Hybrid Schedule). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator (Hybrid Schedule). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator (Hybrid Schedule) positions, which can be used as a reference in future career path planning. As a Service Coordinator (Hybrid Schedule), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator (Hybrid Schedule). You can explore the career advancement for a Service Coordinator (Hybrid Schedule) below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
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Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Step 3: View the best colleges and universities for Service Coordinator.
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