Job Description

This Equipment Operator III (EOIII) position supports the Core Services and Special Services divisions within the Solid Waste Services Department. Depending on the assignment, the Equipment Operator III position drives a fully automated truck and operates a mechanical arm which picks up the residential garbage container, recycling truck, and/or operates a boom truck. The EOIII is responsible for dumping the contents of the truck at the appropriate dump site. May be required to drive other types of trucks and/or equipment as needed.

Duties and Responsibilities

• Drives assigned vehicle on designated route within municipality to pick up and load recycling, garbage, and/or yard waste materials into truck.
• Provides oversight to assigned solid waste service routes and crews. Assisting with training of new hires.
• Reviews routes with Crew Leads during a shift to balance the workload and mitigate vehicle breakdowns or accidents.
• Responds to missed collections as assigned.
• Uses appropriate in-vehicle technology to safely complete daily work assignments.
• Contends with and resolves customer complaints/concerns in and along the route.
• Processes work orders and service requests using appropriate technology.
• Responds to vehicle accidents, spills, and personal injuries and assists with the reporting and investigative process.
• Transports load to appropriate disposal facility to unload.
• Completes daily inspection of vehicle before and at the end of route (pre and post trip inspection and completes the Driver Vehicle Inspection Report) for any damage or malfunction and provides report to supervisor.
• May operate other SWS equipment, as needed.

Typical Qualifications

Education and Experience
High School Diploma or GED and four years of assignment-related equipment operation/driving experience or formal trades experience.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
• Valid North Carolina Class B Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Additional Information

Knowledge of:

• Practices and methods of coaching and leading the work of others (based on assignment).
• Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
• Standard practices, methods and materials of assigned work.
• Standard system functions and methods of assigned work.
• Business math concepts.
• Basic project management principles.
• Filing and record-keeping principles.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

• Training and coaching staff (based on assignment).
• Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed (based on assignment).
• Performing equipment inspections and monitoring safety conditions.
• Providing directions to others in order to meet standards.
• Providing attention to detail in assignments.
• Business math computations.
• Organizing and maintaining records and files.
• Maintaining and updating data and documentation.
• Comprehending reference books and manuals.
• Operating assigned tools and equipment.
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.