3 Jobs in Radnor, PA
Canon is Hiring a Client service rep Near Radnor, PA
Client Service I Rep : Print Production
US-PA-Radnor
Job ID : 31953
Type : Full-Time
of Openings : 1
Category : Field Service
PA - Radnor-LincolnNat-MS
About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities :
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy / Print Production / Copy Center, Copier Maintenance, Mail / Courier Services, Reception / Office Services, Shipping / Receiving, Inventory Services, Warehouse, File Room / Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and / or division needs.
Copy / Print Production / Copy Center :
- Responsible for prompt and accurate reproduction of all print requests.
- Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
- Receives, logs, delivers and tracks all activity for reporting purposes.
- Responds to customer requests.
- Performs routine upkeep and basic maintenance of equipment.
- Records and tracks customer inquiries and fulfillment of requests.
- Performs daily convenience care functions as needed.
About You : The Skills & Expertise You Bring
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills / technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.
S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.
S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For a list of our current postings, please visit us at csa.canon.com / careers .
Posting Tags
PM20 #LI-JZ1 #LI-ONSITE #ID22
PI240998716
PDN-9c11d6e1-ab02-4409-b135-8466134a8b38
Last updated : 2024-06-05
Job Summary
Full Time
Retail
$49k-64k (estimate)
06/07/2024
09/06/2024
global.canon
BURR RIDGE, IL
500 - 1,000
1937
MIKE PIERCE
$50M - $200M
Retail
Related Companies
About Canon
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canons extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in profess ...
ional and consumer imaging systems and solutions. With approximately 195,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Canons consolidated net sales for fiscal 2018 (ended December 31, 2018) totaled $36.6 billion (at an exchange rate of \111=US$1). Visit the Canon Inc. website at: global.canon
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The job skills required for Client service rep include Client Service, Customer Service, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service rep positions, which can be used as a reference in future career path planning. As a Client service rep, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service rep. You can explore the career advancement for a Client service rep below and select your interested title to get hiring information.
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