Oversee the admissions office of the facility to ensure that patients are admitted in accordance with organizational policies and procedures.

ESSENTIAL FUNCTIONS:

• Manage the intake, admissions and utilization review process for incoming patients.
• Serve as direct contact for the patient families and/or guardians.
• Organize, plan and direct work assignments for Admissions staff.
• Serve as liaisons between hospitals and facilities in the event of transfer.
• Report, analyze and guide activities that influence the work of these departments.
• Develop and monitor QI activities of these departments.
• Serve as a link between Admissions, Intake and other departments to ensure the efficient transfer of information essential to operations.
• Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
• Adhere to established Patient Rights and ensures the Admissions staff comply.
• Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.
• Process admissions calls, verify insurance and assist with insurance pre-certifications.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent is required. A Bachelor's degree in a relevant field may be required may be required based on State licensure requirements.
• Four plus years previous experience as an admissions manager, or in another admissions capacity, may be required based on State licensure requirements.
• Previous supervisory experience of 1 year required.
• Four plus years’ experience in healthcare admissions role, with a minimum of one year of leadership responsibility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.