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Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you.
Primary Function :
Under the supervision of the Supervisor and the Department Manager, provides a consistently high level of quality service to members and provides accuracy in transactions.
Performs a variety of member-service functions in conformance with established policies and procedures. Opens and closes accounts, IRAs, and Certificate of Deposits.
Takes loan payments and performs consumer loan origination and initial underwriting. Handles all member transactions with complete discretion and confidentiality.
Essential Duties and Responsibilities :
Greets and welcomes members and visitors to the Credit Union in a courteous, professional, and timely manner; and provides prompt, accurate, and efficient member transactions.
Handles all transactions for members with discretion and confidentiality
Note : The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required.
Knowledge, Skills, and Experience Required :
specialty knowledge in IRAs and Certificates of Deposit, and extensive knowledge of consumer lending.
Requires educational equivalent to an Associate Degree in Business, or an equivalent combination of education and experience.
Proficiency with computer software applications including Word and system applications is required.
Ability to write routine reports and correspondence. Ability to effectively communicate with members and / or employees.
Ability to solve practical problems and deal with a variety of variables in situations where standardization exists.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.
Disclaimer :
The above information on this position has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job Posted by ApplicantPro
Last updated : 2024-04-25
Full Time
Banking
$40k-48k (estimate)
04/26/2024
06/21/2024
massbaycu.org
EVERETT, MA
50 - 100
1936
JOHN N THOMAS
$5M - $10M
Banking
Originally chartered in 1936, Mass Bay Credit Union is a not-for-profit, full-service financial institution that provides the highest level of service and personal attention to all our Members. Mass Bay Credit Union serves over 18,000 Members, manages over $220 million in assets, and operates under the Credit Union ideal of "People Helping People." We are 100% committed to providing our Members with the best banking value, products and services available, with state-of-the-art technology and unparalleled access. Continually striving to expand and refine our product and service offerings to bes ...
t meet Members' needs, Mass Bay is also dedicated to offering these services at the most competitive rates and unsurpassed value.
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The job skills required for Member service representative include Products and Services, Cash Handling, Call Center, Communication Skills, ATM, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.
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