What's In It For You?

• Free tickets for your family & friends
• Comprehensive benefits package including medical, dental, vision, voluntary life insurance, 401k and ESPP eligible 
• Paid time off (Vacation, Sick Time, and Jury Duty)
• Food & Retail discounts
• Exclusive employee parties and events for you and your family
• Reciprocal admission ticket program with area theme parks
• Pay Range: $20.00-$24.00/hr.

Essential Duties and Responsibilities:

• Comply with all The Great Escape policies and procedures
• Oversee all operations within assigned location including but not limited to the upkeep of the restaurant or location, the grounds (patio and surrounding areas)
• Greet guests and handle their concerns when brought up
• Order goods based on inventory levels
• Count goods during inventory each week and month end
• Control quality of food according to NYS Health Department regulations
• Control portion size and waste
• Maintain all safety regulations
• Ensure positive guest experience within assigned location
• Be able to answer questions the employees have about various procedures such as food preparation, food storage, and cashier procedures
• Provide employees with on the job training using the Standard Operating Procedures as a main focus point
• Ensure goods are pulled and available for all locations based on inventory levels by certain time each day
• Control portion size and waste in accordance to displayed standards
• Handle discipline and reward situations with team members within assigned area
• Manage break schedules in accordance with NYS Labor Laws

Skills and Qualifications:

• Must be at least 18 years old
• Must be able to work an average of 30 hours per week.
• Must be able to sit, stand, or walk for extended periods of time
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Ability to actively communicate with large groups of Guests
• Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines
• Must have good math skills or experience in related field
• Must be a team player
• Must be able to lift a minimum of 25 pounds
• Must have proven problem solving ability
• Must be friendly, organized and outgoing
• Exceptional work ethic and attention to detail

Other Functions: All other duties assigned or necessary to support the resort as a whole.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.