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Ashley Furniture Industries
Queen Creek, AZ | Full Time
$27k-35k (estimate)
4 Weeks Ago
Retail Sales Associate
$27k-35k (estimate)
Full Time | Retail 4 Weeks Ago
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Ashley Furniture Industries is Hiring a Retail Sales Associate Near Queen Creek, AZ

The Retail Sales Associate is responsible for building the customer relationships that are the foundation of Ashley HomeStore’s retail sales success. The incumbent provides world-class service to customers by using the Ashley Sales Approach to sell the full suite of HomeStore products and services tailored to meet the customer’s wants and needs.
The Retail Sales Associate is accountable for delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and customer loyalty.
Overall, the Retail Sales Associate contributes to the Ashley high performance culture by modeling our core values and engaging in sales activities that keep the Ashley brand as the #1 home furnishings market leader in style, selection, quality and value.
ScopePlant/Retail Locations:Domestic Store Location
StaffN/A
Expense BudgetBudget Responsibility? No Yes Amount:
ComplexityModerate – Administers procedures under management guidance; decision-making has moderate corporate financial/operational impact. Solves problems by interpreting data using generally prescribed procedures, using judgment to select from known alternatives. Has frequent external interaction to provide information; relationships are internal and external to the work unit and include customers or vendors.
Primary Job Functions
  • Welcomes and professionally engages every guest to ensure customer expectations are met and the Ashley brand image is properly represented.
  • Follows the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. Asks questions and listens to guest needs; provides options and advice on meeting those needs. Performs product presentations, attempts to close each sales opportunity and adds on additional items and extended warranties to the sale.
  • Contacts customers by telephone, mail or e-mail after product delivery to ensure total satisfaction and establish next steps to continue to serve the customer in their home furnishing needs.
  • Completes post-sales order entry and administration processes.
  • Completes showroom floor recovery processes throughout the day.
  • Works vigorously on sales performance improvement by using available learning tools and programs.
  • Develops and maintains high levels of knowledge on Ashley business products and promotions.
  • Participates actively in sales meetings and one-on-one coaching sessions with store managers and trainers.
  • Demonstrates the company’s core and growth values in performance of all job functions.
Secondary Job Functions
  • Learns the furniture retail industry as a whole to establish a strong understanding of Ashley’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated.
  • Picks up projects on the fly; performs other duties as assigned from time to time, such as cashiering.
Schedule Expectations
  • The incumbent will work a minimum of 40 hours per week, including Saturdays and/or Sundays. The number of hours will increase during specific events, holidays or blackout periods, or to meet other business needs.
  • Regular attendance at the assigned store in accordance with these expectations is an essential function of the job and all job functions are performed at the designated job location.
EducationJob Qualifications
High school diploma or GED required; Associate’s in business administration or related degree preferred.
ExperienceRetail sales experience preferred, but not required.
Licenses Or CertificationsNone
Knowledge, Skills
  • Familiarity with furniture products and styles.
  • Exceptional relationship building skills.
  • Strong communication and listening skills.
  • Strong attention to detail, with ability to multitask and work independently.
  • Basic math and writing skills; basic computer and office software skills.
  • Other: friendly, enthusiastic and energetic with a genuine desire to provide outstanding service.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$27k-35k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

06/12/2024

WEBSITE

ashleyfurniture.com

HEADQUARTERS

ARCADIA, WI

SIZE

15,000 - 50,000

FOUNDED

2003

TYPE

Private

CEO

TODD WANEK

REVENUE

$3B - $5B

INDUSTRY

Retail

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About Ashley Furniture Industries

Ashley manufactures and distributes home and office furniture products.

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If you are interested in becoming a Retail Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Sales Associate job description and responsibilities

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Many retail sales associates also are responsible for financial transactions, such as purchases, returns and refunds.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Sales Associate jobs

Basic math and money handling skills.

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Help to resolve customer complaints.

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Retail sales associates guide customers to make buying decisions.

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Stay updated with product features.

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They show excellent customer service and marketing skills.

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Step 3: View the best colleges and universities for Retail Sales Associate.

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