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Patient Services Representative
$33k-40k (estimate)
Full Time 2 Months Ago
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Vanguard Skin Specialists is Hiring a Patient Services Representative Near Pueblo, CO

Description

Join one of the Gazette’s Best Workplaces four years in a row and one of the top 150 workplaces in Colorado by the Denver Post for the last three years.
Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad, and we believe delivering exceptional medical care requires investing in an extraordinary team and work environment. 

Vanguard Skin Specialists - Making a Difference 

"We make a positive impact on our patients, our community, and the world.” -- That statement is a key part of our operating principles, and it is the motivation behind what we do. Our Billing team is a key part of our success, and we are seeking an outstanding Coding Specialist who will help create a great work environment. 

Who We Are: 

  1. We are a multi-provider medical practice with a set of operating principles that guide us -- excellence in patient care, one-team mentality, making a positive impact in this world. We believe we are the best at what we do. 
  2. We are fanatical about providing the best patient care without compromise. Our teams come in early and stay late to ensure patient concerns are addressed and our schedule is fully optimized for our patients and providers. We take care of our patients the way we would want our children, parents, and grandparents to be cared for. We work long, challenging days to make this happen. We expect you to help us sustain this level of excellent care
  3. We run a remarkably efficient and busy clinic. You will need to juggle many tasks while maintaining efficiency and ensuring all the small details are accounted for. Super human organization and attention to detail is a must. 
  4. We operate as one team. Our patients and your team members will count on you to be here, every single day, on time. If you have worked in a team environment, you understand how important that dedication is to your team and your personal success. 
  5. We believe it is possible to change the world. We give generously of our time and resources locally and around the world.

Job and Ideal Candidate: 

  • Responsibilities include high-volume scheduling over the phone, assisting with patient and doctor requests over the phone, preparing patient files, and other phone-related administrative tasks 
  • The right candidate will be able to manage a high volume of inbound and outbound calls. This is NOT a front office/receptionist position. 
  • Schedule patients utilizing electronic scheduling for a multi-provider, multi-specialty medical practice -Minimum typing speed 50 wpm 
  • Manage patient communication with compassion and integrity 
  • Attention to extreme detail and accuracy 

Requirements

 Qualifications: 

  • At least 2 years of scheduling for a multi-provider medical practice is preferred 
  • Proven track record of working well on teams and delivering excellence 
  • Excellent verbal and written skills required. Customer service experience a plus 
  • Alignment with the values and mission of Vanguard Skin Specialists 

Schedule: 

This is a full-time position with business hours Monday to Friday. You may work across multiple offices (Colorado Springs or Pueblo). 

Reviews: 

Vanguard Skin Specialists believes in providing regular feedback and encouraging professional development. Your first informal review will be approximately 90 days from your date of hire. For the first year, you will have informal reviews every quarter. After one year, you will be included in the next of our upcoming semi-annual spring or fall review cycles for your formal reviews, and thereafter your compensation reviews will occur in that cycle (fall or spring) annually. 

The practice promotes from within which provides opportunity for growth and advancement. 

Compensation & Benefits: 

Compensation is $19-$21 an hour (based on experience) with eligibility for overtime and paid time off. The practice covers a portion of the premium for medical benefits and offers vision, dental, and 401K. The position also comes with Paid Time Off, Graduate School Stipend, bereavement pay, Paid Maternity & Bonding Leave, Employee Discounts on products and aesthetic services.

Physical Working Conditions: 

  • Must be able to remain in a stationary position 90% 
  • The other 10%, occasionally move about inside the office to access file cabinets, office printer, etc. 
  • Operate a computer and other office machinery, such as a calculator, printer, copier, scanner, or fax 
  • Be able to communicate accurately, effectively and frequently 
  • Can identify color on the computer and software used 

About Us: 

Some other things you should know about us… 

  • We are growing quickly 
  • Our management team has been promoted from within 
  • Our team has extremely high expectations of each other 
  • Our clinic is busy and hard working 
  • We love what we do 

Please submit a cover letter and resume. To learn more about us, go to www.vanguardskin.com 

Job Summary

JOB TYPE

Full Time

SALARY

$33k-40k (estimate)

POST DATE

04/22/2023

EXPIRATION DATE

07/21/2024

WEBSITE

vanguardskin.com

HEADQUARTERS

Colorado Springs, CO

SIZE

50 - 100

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

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Step 3: View the best colleges and universities for Patient Services Representative.

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