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Ash Group, LLC
Prospect, KY | Full Time
$69k-99k (estimate)
1 Month Ago
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Insurance Account Manager
Ash Group, LLC Prospect, KY
$69k-99k (estimate)
Full Time | Business Services 1 Month Ago
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Ash Group, LLC is Hiring an Insurance Account Manager Near Prospect, KY

Account Manager at Ash Group is responsible for maintaining solid customer relationships by responding to customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
  • Benefits Package including 401(k)
Responsibilities
  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions and providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Support producers to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
  • Hold the insurance license required by your state and have commercial lines insurance account management experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
About Us:
  • We are a locally owned and operated independent insurance agency.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$69k-99k (estimate)

POST DATE

05/19/2023

EXPIRATION DATE

06/11/2024

WEBSITE

theashgroup.com

HEADQUARTERS

DENVER, CO

SIZE

25 - 50

FOUNDED

2004

CEO

KAY LIVINGSTON ASH

REVENUE

<$5M

INDUSTRY

Business Services

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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