Job Summary

Reporting to the Manager of Student Success & Retention, with functional supervision from the Financial Aid Team Lead, the Awards Assistant will provide support and service in the areas of student awards, bursaries, and scholarships to enhance CNC’s ability to attract and retain students. Specific Duties

• Collaborate on the terms and conditions of awards, with a focus on ensuring a match between donor intention, student barriers, and CNC needs with a focus on maximizing student retention.
• Liaise and collaborate with donor relations and finance staff in the on-going process review of awards, scholarships, and bursaries.
• Maintain the online scholarships, awards and bursaries (OSAB) application system and related communication material, ensuring descriptions, requirements and access are up to date.
• Coordinate and administer the selection process of awards, scholarships, and bursaries in accordance with institutional policy, procedures and timelines.
• Communicates with Student Affairs, Faculty, students and staff, including the Regions to actively promote awards through appropriate communication channels.
• Share information with students concerning awards processing, and eligibility criteria of bursary and scholarship applications through classroom visits, information fairs, presentations and in person or online inquiries.
• Produce reports, and compile data as requested by the Team Lead.
• Liaise with the Financial Aid and Finance teams to ensure payments to students are applied and issued within established timelines in accordance with institutional policies.
• Collaborate on the marketing and communication plan, ensuring overall effectiveness in reaching target audiences, including online, print, digital TV resources, and presentations to prospective and current students, faculty and parents.
• Collaborate with Finance, Office of the Registrar and relevant departments on the implementation of the Financial Aid module and other relevant programs as required.
• Provide assistance to students in completing applications.
• Actively engage in committees, conferences and other professional development opportunities related to financial aid and awards and share best practices to support student retention.
• Maintains awards operations procedure manual.
• Maintains confidentiality of all individuals accessing Financial Aid.
• You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners.
• You will promote a positive work atmosphere by interacting and communicating in a professional manner that demonstrates mutual respect with students and colleagues.
• Other duties as assigned by Manager, Student Success & Retention or designate. Skills & Qualifications
• Recognized one (1) year certificate in Business, Accounting or other related field of study
• 1 year or more In post-secondary or student services environment, preferably in financial aid & awards
• Awareness, sensitivity and demonstrated ability to relate well and work effectively with multicultural issues.
• Excellent interpersonal and communication skills, verbal and written and the ability to interact professionally with students, staff, faculty, and the general public.
• Proven ability to be flexible and work positively with a very demanding workload, changing priorities, with continuous interruptions in an open workstation environment.
• Proficient in appropriate technological resources, including MS Suite products and internet.
• Proficient in a student record system database management. (Colleague preferred).
• Ability to coordinate and manage workflow for timely initiation and completion of all tasks.
• Ability to follow directions and procedures.
• Strong skills in working with routine and non-routine office procedures and systems.
• Ability to work independently and meet work schedules and deadlines.
• Understanding of and commitment to the philosophy of adult education and customer service.
• Ability to maintain confidentiality of student information is paramount.

Last updated : 2024-05-04