ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Monitor Outbound Delivery report, on a daily basis, to ensure that orders are processed and shipped according to schedule.
• Prepare necessary paperwork and documents to the Shipping department in accordance to customer shipping logistics.
• Complete shipping information to the customer via EDI (Electronic Data Interchange); ASN (Advance Shipping Notification); Fax, Email, or Mail.
• Schedule and monitor customer specified freight carriers for pickup of orders. Monitor and schedule Fed Ex orders (requires 24-hour advance notification for pickup).
• Process request for freight quotes on pre-paid and add’ orders from customers.
• Inform Customer Service of potential shipping problems or delays.
• Communicate with carriers for updated ETA’s and / or follow up.
• Log, research and resolve freight and handling chargebacks.
• Compile and update shipping reports.
• Learn Inventory Control Clerk duties as a back up
• Perform other duties as assigned

COMPETENCIES :

• Good verbal communication skills
• Ability to use RF units, electronic scanning
• Ability to read and comprehend written directions
• Ability to use basic math skills
• Ability to learn multiple tasks / processes
• Ability to work safely
• Strong visual inspection abilities necessary
• Excellent organizational skills
• Strong decision making, problem solving and follow-up skills
• Computer Skills
• MS Word
• Excel
• Internet

MINIMUM QUALIFICATIONS :

• High school diploma or GED
• Experience with ERP system (preferably SAP)
• 1-3 years of experience in shipping, customer service, or a related manufacturing environment
• Ability to become Forklift Certified

OTHER REQUIREMENTS :

• Must have acceptable attendance record
• Ability to stand for 10 hr. shifts
• Ability to lift up to 40 pounds

Last updated : 2024-05-25