4 Jobs in Potterville, MI
WOW! Internet Cable and Phone is Hiring a System Technician Near Potterville, MI
Here’s How
- Quarterly bonuses based on incentive programs
- We offer a robust benefits package with all the bells and whistles you can imagine, including: medical, dental, vision coverage, 401k matching, paid time off, tuition reimbursement, FlexPay
- Receive a company vehicle and home garaging with smart routing, company gas card, tools, professional uniform, and personal protective equipment to do your best and stay safe
Duties And ResponsibilitiesMaintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and components.
Essential duties and responsibilities include but are not limited to those listed below:
- Perform all tasks and responsibilities in a safe and efficient manner
- Trouble-shoot and repair problems in HFC networks
- Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
- Perform maintenance, testing and repair on HFC network power supplies
- Splice and activate fiber optic cables, nodes, transmitters and receivers
- Assist in training activities
- Perform emergency fiber restoration
- Participate in on-call rotation
- Identify and report all incidents of non compliance (FCC, NESC, OSHA and WOW standards)
- Assure system security by following company procedures
- Provide superior customer service
- Complete all tasks to WOW! quality standards
- Represent WideOpenWest in a competent and professional manner to all customers, associates, and outside organizations
- Maintain professional appearance and behavior at all times
- Maintain excellent attendance
- Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance
- Identify and repair any and all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards
- Perform plant serviceability surveys
- Other duties as assigned, which may include cross functional assignments
- Able to present technical information to a non-technical audience
- Able to work independently
- Able to accurately measure distances using tapes and other measuring devices
- Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater and TDR
- Able to prioritize and organize assignments and responsibilities
- Able to accurately maintain records, logs, reports, work orders, etc.
- Able to operate office equipment, fax, copier, etc.
- Able to handle customer concerns and time-critical issues
- Able to read street maps and system design prints
- Able to work flexible hours as required including evenings, weekends and on-call shifts
- Must have a valid driver’s license and good driving record
Computer SkillsBasic computer skills are required including internet and email are needed.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Job Summary
Full Time
$56k-89k (estimate)
05/27/2024
07/20/2024
The job skills required for System Technician include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a System Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by System Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for System Technician positions, which can be used as a reference in future career path planning. As a System Technician, it can be promoted into senior positions as an Enterprise Infrastructure Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Technician. You can explore the career advancement for a System Technician below and select your interested title to get hiring information.
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