Job Summary

Job Title: Meat Utility Worker

FLSA Status: Hourly

Reports To: Meat Department Manager

Maintains stock levels within the Meat Department’s sales floor by replenishing products as needed. Executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist guests with locating items on or off the sales floor
• Receives, prepares and fulfills guest orders and other special requests
• Provides excellent guest services by professionally answering department telephone or in on the sales floor
• Wraps meat and seafood in appropriate packaging
• Ensures accurate pricing on items within displays and sales floor- fills, rotates and removes product according to date
• Supports teammates and positively contributes to the culture of the Meat Department
• Addresses guest concerns and resolves issues by practicing the boomerang principal
• Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all meat products on display
• Maintains proper inventory levels in Meat Department (containers, wraps, tags, etc.)
• Maintains food safety logs and leads by example through following proper procedures
• Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Stand in one place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 80 pounds on an occasional basis
• Occasional exposure to extreme temperatures such as freezers, coolers, kitchens and sales floor
• Repetitive motion of hands and wrists
• Ability to work in a fast-paced environment

WORK SCHEDULE

The Meat Utility Worker is an hourly position that may be part-time or full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Company Overview

Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates 40 full-service supermarkets across the state of Wisconsin. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.